Are you considering a Mercedes extended warranty? In this article, our review team explains the details of Mercedes’ extended warranty plan. We also compare this plan to leading third-party warranty providers. We’ve researched the best extended warranty providers extensively, and typically recommend Endurance, CARCHEX and CarShield. Before making a decision, it’s wise to get quotes from multiple providers, as pricing will vary based on your vehicle, location, and more. In addition to reading this article, be sure to reach out for quick and easy quotes using the buttons below.
Mercedes Extended Warranty Coverage
A Mercedes extended warranty lengthens the 4-year/50,000-mile bumper-to-bumper warranty that protects new Mercedes vehicles from manufacturing defects. Mercedes owners can purchase an extra one, two, or three years of protection, and up to 100,000 additional miles of coverage. This warranty can be purchased at any time prior to the expiration of the Mercedes factory warranty. In addition to covering your vehicle against costly repairs, the Mercedes extended warranty includes reimbursements for rental cars, trip interruption expenses, and roadside assistance.
| Mercedes Extended Warranty | Coverage Terms |
|---|---|
| Extended Limited Warranty | Up to 3 years/100,000 miles |
| Premier Prepaid Mainetance | up to 5 years/50,000 miles |
As with the Mercedes New Vehicle Limited Warranty, Mercedes’ extended warranty requires you to take your vehicle to an authorized Mercedes-Benz dealership in order to be fixed. The Mercedes extended warranty also has some repair exclusions, listed below.
- Vehicle batteries
- Tires
- Shock absorbers/suspension struts
- Phone and communications service infrastructure
- Soft top, glass, paint and appearance items
- Vehicle used for commercial purposes
Damage caused by the improper maintenance or use of third-party parts, fluids, or body repairs is also excluded from coverage.
Do You Need a Mercedes Extended Warranty?
There is no question that Mercedes builds some of the best vehicles on the road, but the company’s dependability rating fell below the industry average in the J.D. Power 2020 U.S. Vehicle Dependability StudySM. The brand ranks has an average 3.0 out of 5.0 reliability rating from RepairPal, with an average annual repair cost of $908. While Mercedes vehicles are not especially prone to breakdowns, repairs can be expensive when needed.
When trying to determine if you need a Mercedes extended warranty, consider some of these common repairs and if you would be comfortable paying out of pocket to have them addressed.
| Common Mercedes Repair | Average Mileage | Cost | Covered by Mercedes Extended Warranty? |
|---|---|---|---|
| Ignition lock cylinder replacement | 162,504 | $125 – $139 | ✓ |
| Power steering pump replacement | 74,431 | $719 – $782 | ✓ |
| Rack and pinion replacement | 74,431 | $2,816 – $3,019 | ✓ |
Mercedes factory warranties are provided by Mercedes-Benz to ensure that every new and certified pre-owned Mercedes is covered from any needed repairs, defects, or part failures for a specified period of time or miles. If you own a certified pre-owned Mercedes, it is also covered by the Certified Pre-Owned Limited Mercedes Warranty, which provides additional coverage for 12 months or up to 100,000 miles.
If you don’t plan to keep your Mercedes past the factory warranty period, you may not need extended warranty coverage. However, as you can see from the table above, issues become more common as your vehicle puts on miles.
Mercedes Extended Warranty Vs. Third-Party Vehicle Service Contract
In general, purchasing an extended warranty for your Mercedes from a Mercedes dealership will cost much more than an extended warranty from a reputable third-party provider.
There are a few reasons that purchasing from a dealership costs more than a third-party provider. First, Mercedes has greater brand recognition than other warranty providers and can simply charge more because of its prestigious name. Second, when you purchase an extended warranty from a Mercedes dealership, you get Mercedes-Benz replacement parts for your vehicle. These parts are sometimes of a higher quality and therefore more expensive than replacement parts from other companies.
While a dealership warranty does come with some benefits, plenty of Mercedes owners find that a third-party warranty works just as well for them. With a reputable third-party extended warranty provider such as CARCHEX or Endurance, your vehicle can be fixed by ASE certified mechanics trained to fix your vehicle with high-quality replacement parts.
CARCHEX and Endurance also beats Mercedes’ extended warranty plan on the four common warranty comparison categories below:
- Maximum length of coverage
- Number of coverage plans
- Repair network
- Accessibility of free quote
| Provider | Maximum Length of Coverage | Number of Coverage Plans | Repair Network | Accessibility of Free Quote |
|---|---|---|---|---|
| Mercedes | 7 years/100,000 miles | 1 | Only Mercedes dealerships | Must speak with dealer for pricing |
| CARCHEX | 10 years/150,000 miles | 5 | Any licensed repair facility | Free, customized quote online |
| Endurance | 8 years/200,000+ miles | 7 | ASE-Certified® repair facilities | Free, customized quote online |
Our Recommended Warranty Providers
If you decide that a third-party extended warranty is right for you, we recommend exploring Endurance, CARCHEX and CarShield. Our reviews team has spent hours researching the industry, reviewing sample contracts, speaking with company representatives and collecting sample quotes. Our aim is to help you make a more informed decision.
Endurance is also an excellent choice, earning Best Provider by our review team for the following qualities:
- Excellent customer review ratings: Endurance holds a “Great” rating based on its 531 Trustpilot customer reviews. It also received a 3.5 star customer review rating based on 931 BBB customer reviews. Both of these averages are high compared to other extended warranty providers we reviewed.
- Direct service model: Endurance handles the entire warranty process itself for most of its plans without using any third-party administrators.
- 2019 company awards: Inc. magazine ranked Endurance as one of the fastest growing companies in the U.S. in 2019, and the company also received a 2019 Stevie Award as a “Great Employer” for its impressive employee benefits.
CARCHEX was named Best for High-Mileage Cars by our review team for the following qualities:
- A+ Better Business Bureau (BBB) rating: CARCHEX demonstrates leadership in business integrity with its high BBB rating.
- Notable industry partnerships: CARCHEX partners with many important organizations in the automotive industry, including Kelley Blue Book, CARFAX, and Edmunds.com.
- National media recognition: CARCHEX has been featured by national media outlets such as ABC, Fox News, CBS, NBC, and PBS as an industry expert in consumer automotive protection.
How To Choose
Struggling to decide between Mercedes dealer plans, CarShield, CARCHEX and Endurance? Read our CARCHEX Vs. Endurance and CARCHEX Vs. CarShield guides to help you make an informed decision.
Methodology
The Detroit Bureau collects data from every major car warranty provider to formulate rankings of the best warranty companies. Our in-depth rating system takes into account coverage, pricing, transparency, customer satisfaction and ratings from industry experts. Each provider is given a weighted score in five categories, as well as an overall score out of 10.0.
We recommend auto warranty companies based on these rankings, but we also encourage you to perform your own research and compare quotes to find the best coverage.
