Is a Liberty Bell auto warranty worth it? Our team of experts has researched the best extended car warranty providers in the nation. This Liberty Bell Auto review provides helpful information including the plans, coverage, and pricing for Liberty Bell car warranties. Read on to learn more about Liberty Bell Auto Protect’s current status and which warranty companies we recommend for vehicle protection.
Liberty Bell Auto Protect
Liberty Bell Auto Protect is one provider that previously offered extended warranty coverage from its home base in New Jersey. As of September 2021, our team has been unable to reach Liberty Bell Auto Protect representatives by phone and has received reports from consumers that this provider is no longer in business. The extended warranty company previously held a B rating from the Better Business Bureau (BBB), but the rating was recently updated to an F.
Liberty Bell Auto Protect offers extended service plans that come with desirable benefits, including cash reimbursement on trip interruption and rental car services, as well as a 30-day money-back guarantee and 24/7 roadside assistance. Below are some quick facts about the company:
- Company Name: Liberty Bell Auto Protect
- Year Founded: 2016
- Headquartered in: Saddle Brook, New Jersey
- BBB Accreditation: Not accredited, but has received an A- grade. Recen
- Partnerships/Endorsements: Automotive Service Excellence, Chamber of Commerce, Authorize.net.
Liberty Bell Warranty
Liberty Bell Auto Protect was a direct provider, which means it administered its own extended warranty plans. It offered service contracts for vehicles with up to 140,000 miles and plans that covered high-tech electronics. Specialists could help if you need an extended auto warranty to cover a luxury or exotic vehicle. Plans covered 100% of the costs for parts and labor for any covered repairs. Extended warranties from this provider were not available for California residents.
With Liberty Bell Auto Protect, you can choose from three easy-to-understand vehicle service protection plans, which are also considered extended warranties. Based on a tiered system, you get the option of choosing from two powertrain options or one more comprehensive plan, depending on your vehicle needs. Liberty Bell Auto Protect is backed by industry leaders and offers a competitive price on each plan. Here are the three available plans for any car that was made in 2000 or later and have 140k miles or less:
This is the most basic plan. Essentially, this is a powertrain extended warranty which covers the most integral parts of the vehicle: the engine, transmission, electrical, and more. Best for new or pre-owned vehicles.
Offering slightly more coverage than Platinum, this plan comes with steering parts, which aren’t covered by any other Liberty Bell Auto Protect plan.
The best option for the price, you get the most covered. From air conditioning and electrical to the fuel system and GPS navigation system. Best for owners of new or luxury cars.
The chart below summarizes what each of Liberty Bell Auto Protect’s vehicle service contracts covered:
|Platinum Plan||Platinum Plus Plan||Platinum Prime Plan|
|Cooling system||Cooling system||Cooling system|
|Electrical system||Electrical system||Electrical system|
|Drive axle||Drive axle||Drive axle|
|Brake system||Brake system||Brake system|
|Four- and all-wheel drive||Four- and all-wheel drive||Four- and all-wheel drive|
|Steering system||Steering system|
|GPS navigation system|
Additional Liberty Bell Car warranty Benefits
Liberty Bell Auto Protect plans came with 24/7 emergency roadside assistance, which included:
- Jump-starts for dead batteries
- Lockout assistance
- Flat tire changes
- Fluid delivery
If you needed transportation while your vehicle was being repaired, Liberty Bell Auto Protect provided rental car reimbursement. The sample contract states you’re covered for up to six days and a maximum of $250.
If your vehicle broke down when you were more than 100 miles from home, trip interruption coverage would reimburse you $50 up to three days for a hotel and other expenses while your car was in the shop.
Liberty Bell Auto Claims Process
If you experience a problem with your vehicle, drive it to the dealership, a licensed repair shop, or technician certified by the National Institute for Automotive Service Excellence (ASE), if possible. If the vehicle is inoperable, or if you think that continuing to drive it would be unsafe or would make the problem worse, pull over on the side of the road and have the vehicle towed to a repair facility.
For former Liberty Bell Auto Protect customers, the process was to present your Liberty Bell membership card and explain the issue to an employee. After a mechanic had diagnosed the problem, an employee from the repair facility would contact Liberty Bell Auto Protect to initiate a claim before any repair work began.
Can I Cancel My Liberty Bell Auto Protect Plan?
Plans from Liberty Bell Auto Protect came with a 30-day money-back guarantee. The 30 days before a contract went into effect were considered a “review period” when customers were encouraged to thoroughly review contracts to make sure the coverage suited their needs.
Liberty Bell Auto Warranty Customer Reviews
Liberty Bell Auto Protect once held a B rating from the BBB, but that rating dropped to an F in 2021. Consumers have contacted our team and reported that the provider is out of business.
Looking at real customer reviews is one of the best ways to tell whether or not an extended car warranty company is legit. Below are positive and negative customer reviews from Trustpilot and BBB.
“After contacting numerous warranty companies before calling Liberty Bell Auto Protect, I knew they were above the rest. Having a chance to talk with [the representative], he took the time to answer all of my questions and concerns and outlined some of the differences between others versus Liberty. I have no doubt based on reviews and my first experience I made the right choice. Thank you!”
Liberty Bell Auto Warranty Complaints
Below is an example of a customer complaint against Liberty Bell:
“I called regarding a quote for an extended warranty. The agent informed me of a particular coverage. I questioned the coverage as I did not understand the details of the policy. The agent became irate with me and hung up the phone. I was planning to go with this company, but the customer service was disrespectful and unacceptable.”
Liberty Bell Auto Reviews
Liberty Bell Auto Protect previously offered extended warranty plans that would help you avoid surprise repair bills. Unlike some of its competitors, Liberty Bell Auto Protect did not offer an extended warranty option that only included powertrain coverage. Today, it is unclear whether the warranty company is still in business. Our team has been unable to successfully contact the provider, so we recommend looking elsewhere for coverage.
Many companies across the U.S. offer vehicle service contracts. Costs are based on factors like the plan you choose and a vehicle’s make, model, year and mileage. That means the plan your friend or neighbor is happy with might not be the best choice for you. We recommend that you contact a handful of reputable extended car warranty companies to get detailed information on the options available for your vehicle before you choose a plan.
Parts and labor coverage is included in each plan
Your choice of authorized repair shop or mechanic
A price match is guaranteed and there are monthly payment plans available
Cash reimbursement is offered when roadside assistance is needed
Flat tire change, lockout assistance, repair time, and car rental is included in every plan
Customer service isn’t available 24/7, though you can make requests and claims after hours
The claims process is currently over the phone only
Vehicles in Missouri, Iowa, Nevada, Alaska, New Jersey, and the state of Washington are not coverered
As you consider a vehicle service plan, here’s what you should know about Liberty Bell Auto Protect and the benefits included in each of their three extended warranty plans:
- Best for: cars with high mileage.
- “Dedication, service, excellence” is the company’s motto, which ensures customer satisfaction on every service provided.
- 30-day policy review period allows customers to review their contract before fully committing; this begins the day you sign up for your plan, and ensures that you get a 100% return on any plan, if you are unsatisfied.
- Transferable plans are allowed at any time.
- 24/7 service and reliability for any roadside assistance needs.
- Excellent roadside assistance. All three plans include rental car coverage and trip interruption services, which recognizes needs not always covered by warranty providers, including reimbursement for mechanical breakdowns, lockout assistance, battery boost, and a flat tire change.
- Monthly plans are available to best match your budget needs.
- Quality customer service. On Consumersadvocate.org, the company has received a ranking of 9.2/10, which is higher than most competitors.
- Free, easy quote available within seconds. You can enter your information on their website to find your coverage options or call the Liberty Bell Auto Protect customer service representatives.
- Discounts are available through customer service; there are often holiday, military, and other discounts available to owners of all vehicle types.
- Claims can be placed and processed quickly by phone, but they cannot, unfortunately, be made online.
Is Liberty Bell Worth It?
We cannot recommend Liberty Bell, as they have shown to be unresponsive to many of their customers. Instead we recommend reputable providers like CARCHEX, CarShield, Endurance, and Protect My Car
Is How Much Does Liberty Bell Cost? reliable?
On average, Liberty Bell Auto Protect plans cost about $450 annually, with 5 year plans costing around $2,300.
The Detroit Bureau collects data from every major car warranty provider to formulate rankings of the best warranty companies. Our in-depth rating system takes into account coverage, pricing, transparency, customer satisfaction and ratings from industry experts. Each provider is given a weighted score in five categories, as well as an overall score out of 10.0.
We recommend auto warranty companies based on these rankings, but we also encourage you to perform your own research and compare quotes to find the best coverage.