Endurance is one of the most well-known extended car warranty companies in the country. But what do Endurance warranty reviews have to say?
In this article, we look into Endurance warranty coverage, cost and the claims process with the help of real customer reviews. The best extended car warranty companies all have comprehensive plans and strong reputations for coverage. We’ll see if the Illinois-based direct provider measures up and ultimately determine whether an Endurance auto warranty is worth it.
To see how much you would pay for coverage from Endurance, get a free quote for your vehicle.
Endurance Warranty Overview
Based in Northbrook, Illinois, Endurance is a direct provider of extended warranties that has been in business for 14 years. The company is known for having an excellent reputation and vehicle coverage that includes a variety of benefits. Coverage is available in every state except California. Overall, Endurance warranty reviews are positive.
|Overall Rating||9.6 / 10.0|
Endurance Extended Car Warranty Coverage
Endurance offers six levels of extended warranty coverage that last for up to 8 years or 200,000+ miles. Coverage ranges from basic powertrain to comprehensive, bumper-to-bumper protection for hundreds of components. All Endurance warranties also come with benefits like roadside assistance.
- Supreme: Bumper-to-bumper exclusionary warranty that covers most components of your vehicle
- Superior: Coverage for hundreds of stated components
- Secure Plus: Powertrain plus plan that covers steering, electrical, and braking systems
- Secure: Most affordable plan focused on protecting essential components like the engine
- Select Premier: Protection for high-mileage vehicles
- EnduranceAdvantage™: Covers mechanical breakdowns as well as maintenance, which is uncommon for an extended car warranty
Here’s a closer look at some of the major components and systems covered by each of the first five Endurance extended warranty plans:
|Select Premier||Secure||Secure Plus||Superior||Supreme|
The EnduranceAdvantage plan is unique in the industry in that it combines an extended warranty with regularly scheduled maintenance. There are three levels of coverage within the plan – Prime, Plus, and Preferred. Each includes high-level stated-component coverage as well as maintenance for services like oil changes, engine diagnostics and brake pad replacements.
When you set up your Endurance auto warranty, you can choose your deductible: $0, $50, $100 or $200. Sample contracts for each coverage plan are available online, and there is a waiting period of 30 days and 1,000 miles for coverage. This is to ensure that Endurance doesn’t end up paying for any pre-existing conditions and is standard in the industry.
All Endurance warranty plans come with a one-year Endurance Elite Membership, which is one of the biggest perks of coverage according to Endurance warranty reviews. After the first year, you can pay a fee to continue the membership. The program includes:
- Roadside assistance
- Identity theft protection
- Up to two tire repairs or replacements per year
- Key fob replacement
- A personal assistant
- Access to the Endurance Protect app
- Up to $5,000 in repair financing loans
- $250 in member rewards to spend with select partners
Anytime you purchase an extended warranty, make sure to read your contract in detail to make sure you understand any exclusions or limitations.
Cost of Endurance
An Endurance extended warranty is affordable for most drivers. When we reached out for quotes from Endurance, we were quoted $77.35 for 36 months for a 5-year/100,000-mile bumper-to-bumper extended warranty and $95.18 for 36 months for a 5-year/50,000 mile powertrain plus plan.
|Endurance Extended Warranty||Vehicle Profile||Coverage Term||Monthly Payment||Down Payment||Deductible|
|Supreme||2018 Toyota RAV4 with 30,000 miles||5 years/100,000 miles||$77.35 for 36 months||$166.55||$100.00|
|Secure Plus||2012 Chevy Equinox with 90,000 miles||5 years/50,000 miles||$95.18 for 36 months||$200.35||$100.00|
How much you pay for coverage depends on a variety of factors, including:
- Vehicle make, model, age and mileage
- Level of coverage
- Your location
When you purchase an Endurance extended warranty, your plan comes with a 30-day money-back guarantee.
How to Get a Quote and File a Claim
You can get an Endurance extended warranty quote online or over the phone. We called in to get the above quotes and found the experience to be fast and simple. Hold time was less than one minute, and the process took about 10 minutes in total. Endurance warranty reviews report positive customer service experiences and easy quotes, too.
Once you have purchased an extended warranty and need to file a claim, you can take your vehicle to any repair shop certified by the National Institute for Automotive Service Excellence (ASEⓇ). The mechanic will review your coverage with Endurance and receive authorization, and you will pay only your deductible for covered services.
Because Endurance is a direct provider of extended car warranties, the company will be involved throughout the claims process. There is no middleman that could cause a delay in claims servicing or payments.
Endurance Warranty Reviews
Endurance is one of the most reputable extended car warranty companies around. It holds a place on the 2019 Inc. 5000, the most prestigious ranking of the nation’s fastest-growing companies, and sponsors Jarett Andretti of Andretti Autosports in the racing world. In recent years, Endurance has won multiple Stevie Awards for Great Employers.
At time of publication, Endurance held a 4.3-star “Excellent” rating on Trustpilot based on hundreds of positive Endurance warranty reviews. The company’s Better Business Bureau (BBB) page had a 4.0-star rating from customers, although the BBB itself rates Endurance at a C+ due to promotional mailers sent out in the Chicago area that were confusing to consumers.
Endurance was really helpful with support and reachable always when needed. Recently filed a claim for my repair and Endurance paid $3,000 without any question and made all the talk with the workshop for the paperwork. Would recommend it to everyone.Ramalinga R. via BBB
In the past three years, Endurance has received more than 500 complaints with the BBB, however this is not abnormal for a warranty company of Endurance’s size. Many negative Endurance warranty reviews state that a vehicle component was not covered for repairs. This type of misunderstanding can be avoided if you make sure to read your extended warranty contract in full before signing up for coverage or within the 30-day free cancellation period.
I paid $3,000 for coverage, and when I [needed] my sunroof repaired, they denied and said because I installed shocks that aren’t original all the vehicle is voided.Mike M. via BBB
Conclusion: Is Endurance Worth It?
Overall, we give Endurance a score of 9.6 out of 10.0. The direct provider has comprehensive coverage and competitive rates, and Endurance warranty reviews are overwhelmingly positive. We think an Endurance auto warranty should be your first choice for extended coverage, which is why we named Endurance the Best Provider in the industry.
Whether Endurance vehicle protection is worth it to you depends on if you prefer to pay for repairs out of pocket or by making small monthly payments toward an extended warranty. Consider the average annual cost of repairs for your vehicle and what you would do if you encountered a sudden, expensive repair. A warranty offers financial protection and peace of mind.
Learn more about coverage with Endurance by getting a free, personalized quote.
Our Picks for Best Extended Car Warranties
Although Endurance is our first choice for an extended warranty, it’s always a good idea to shop around and compare quotes. Anytime you shop for new coverage, we recommend getting at least three quotes so you can compare plans and costs side-by-side.
Here are two of our other top recommended providers for an extended auto warranty. Get free quotes from each below.
CARCHEX: Best for High-Mileage Cars
CARCHEX has been in the extended warranty business for 21 years and today offers coverage in every state in the U.S. We like CARCHEX for its impeccable reputation. The provider is partnered with industry leaders like Kelley Blue Book and Edmunds.com, and it has an A+ rating from the BBB.
Coverage terms extend up to 10 years or 250,000 miles, so you can rest assured that your high-mileage vehicle will be covered for many miles. Our CARCHEX review found that prices are competitive too, and CARCHEX customer service is top-of-the-line.
To compare CARCHEX with Endurance, read our CARCHEX vs. Endurance review.
CarShield: Most Affordable
Among extended warranty providers, CarShield is the most popular by far. The company is endorsed by many celebrities and television personalities, including sportscaster Chris Berman, actor Ernie Hudson of Ghostbusters and actress Adrienne Janic of TLC’s Overhaulin’.
CarShield offers six levels of coverage, including one plan specifically for motorcycles and ATVs. Our CarShield review discovered that Carshield prices are some of the cheapest in the industry, with options for traditional financing and unlimited plans. If you’re looking for a low monthly payment, CarShield may be the best choice for you.
FAQ: Endurance Warranty Reviews
How much is an Endurance warranty?
When we requested an Endurance warranty quote for a 2018 Toyota RAV4 with 30,000 miles, we were quoted $77.35 for 36 months for a 5-year/100,000-mile bumper-to-bumper extended warranty. How much you pay for an Endurance warranty will depend on your vehicle and the level of coverage you choose.
How does an Endurance warranty work?
Endurance warranty services can protect your vehicle from unexpected, expensive repairs after your factory warranty expires. With an extended warranty from Endurance, you pay a small monthly fee for coverage and only a deductible when covered repairs are needed. Endurance takes care of the rest.
Is an Endurance warranty any good?
After reviewing the industry’s top extended warranty companies in areas such as reputation, coverage and price, we think Endurance is the best choice. Overall, we give Endurance 9.6 out of 10.0 stars and recommend an Endurance warranty for comprehensive coverage and low monthly payments.
The Detroit Bureau collects data from every major car warranty provider to formulate rankings of the best warranty companies. Our in-depth rating system takes into account coverage, pricing, transparency, customer satisfaction and ratings from industry experts. Each provider is given a weighted score in five categories, as well as an overall score out of 10.0.
We recommend auto warranty companies based on these rankings, but we also encourage you to perform your own research and compare quotes to find the best coverage.