Since Endurance is one of the most well-known extended car warranty companies in the nation, our experts wanted to conduct an in-depth Endurance warranty review to see how it compares to other top providers. We’ll look at the company’s warranty coverage, costs and claims process with the help of real customer reviews. You can use that information to help make an informed decision about where to buy your next vehicle service contract.
Coverage available for older vehicles
Claims are covered at more than 350,000 ASE-certified repair shops nationwide
Direct broker of contracts
Tire reimbursements for two tires per year
Rental car reimbursement is low
Waiting period for some plans is twice as long as other warranty providers
Endurance Warranty Review: 9.6 Out Of 10.0
Endurance warranty reviews conducted by our team give Endurance 9.6 out of 10.0 stars and name it the Best Provider in 2022. Endurance earns its stellar score due to its competitive rates and great service standards.
|Overall Rating||9.6 / 10.0|
Endurance Warranty Overview
Endurance warranty reviews mention a wide range of vehicle protection plans that provide anything from basic to comprehensive coverage for most cars. Each service contract comes with a one-year Endurance Elite Membership that includes benefits such as tire replacement, key fob replacement and discounts with select Endurance partners.
- Best for: Endurance extended warranties are best for drivers of older vehicles or those looking for a reliable extended warranty company.
- Endurance Elite Membership: This complimentary one-year membership comes with with any service contract from Endurance and features perks such as key fob and tire replacement services.
- 24/7 roadside assistance: Roadside assistance is included in the Endurance Elite Membership and can be used once every 72 hours.
- Towing service: Towing within 25 miles are completely covered.
- Customer service: Helpful and friendly customer service is mentioned often in Endurance warranty reviews. Many reviews explain how a customer service representative was able to fix the customer’s problems by going above and beyond.
- Transferability: Most contracts can be transferred to a new owner for a $50 fee.
Endurance Warranty Pros And Cons
- Knowledgable customer service representatives who are able to answer questions in detail
- Comprehensive service
- Cancellation process can be a headache
- Initial marketing materials can seem excessive
Endurance Warranty Coverage And Plans
Let’s take a closer look at some of the major components and systems included in the five Endurance protection plans. Here’s what each plan covers and how they fare in Endurance warranty reviews:
Endurance’s Secure plan is the provider’s most affordable and focuses solely on covering the most vital parts and expensive repairs. As the most basic Endurance warranty, Secure coverage protect the bare minimum of systems and components in the powertrain and is helpful for drivers who want peace of mind in case a major component fails. This plan comes with a disappearing deductible option, which is a deductible that shrinks the longer you go without filing a claim.
Items covered: engine, drive axles and assembly, transmission, transfer units, turbocharger and supercharger and seals and gaskets
Endurance Secure Plus
This plan provides affordable powertrain-plus protection. The Secure Plus plan is well suited for someone who is looking for a bit more than just basic powertrain coverage.
Items Covered: engines, brakes, transmission, air conditioner, steering and electrical components
Endurance Select Premier
The Select Premier plan is designed to provide coverage for vital components in vehicles with up to 150,000 miles that are up to 20 years old. Although brakes and suspension are not included, this plan has a relatively small exclusion list. Select Premier is best for those high mileage vehicles who want solid powertrain protection.
Items covered: cooling systems, air conditioners, drive axles, engine, transfer units, fuel systems, transmissions, heating, electrical components, luxury electrical (mostly power windows) and seals and gaskets
The Endurance Superior plan is a high-tier stated-component plan that covers most components in your vehicle. This comprehensive inclusionary warranty covers hundreds of parts and systems.
Items Covered: engine, transmission, drive axle assembly, turbocharger and supercharger, transfer unit, front and rear suspensions steering, electrical component, air conditioning, fuel system, cooling system and seals and gaskets
The Supreme plan is an exclusionary plan providing bumper-to-bumper coverage similar to from a factory warranty at the dealership. As Endurance’s most comprehensive plan, this warranty covers every part on your vehicle except those specifically listed as exclusions. Excluded parts include the safety restraint system, glass, LED lights, light bulbs, battery, high-tech items (can purchased as add-on) and cosmetic parts.
If you want an industry-standard bumper to bumper warranty, we recommend Endurance Supreme, as it has exclusionary coverage that mimics a factory car warranty. This Endurance bumper-to-bumper warranty is one of the top plans on the market.
Items Covered: air conditioners, cooling systems, transfer unites, drive axles, electrical components, fuel systems, gaskets, transmissions, brakes, engines, front and rear suspensions, and everything else not specifically excluded
Endurance Supreme Warranty Cost: Based on the quotes we’ve received, you can expect to pay between $80 and $170 per month for a Supreme plan. Supreme plans under $100 typically come with 36-month payments.
Endurance Customer Service
When you file an Endurance warranty claim, your biggest concern will be knowing its status. Transparency is less of a concern for Endurance customers, as it has long held an industry-leading reputation for customer service.
Endurance Warranty Reviews From Customers
All in all, Endurance receives pretty solid customer reviews. The company earns 4.2 star out of 5.0 and a “Great” rating based on more than 4,600 customer reviews on Trustpilot. Additionally, Endurance holds a respectable rating of 3.4 stars from Better Business Bureau (BBB), which is a high rating for the industry.
Endurance has long been one of the most reputable providers. The company was on the 2019 Inc. 5000 list for being one of the fastest-growing American companies. Endurance also holds a gold-level certification from the Vehicle Protection Association. In recent years, Endurance has also won several awards for being a top employer. Endurance also currently sponsors the Andretti Autosport racing team.
Endurance Warranty Reviews on the BBB
While Endurance has an overwhelmingly positive reputation with customers, it holds a C+ rating from the Better Business Bureau (BBB). This score is the result of questionable marketing practices where Endurance distributed mailers in Chicago that were misleading. The company has since stopped using these practices.
Endurance Warranty Reviews And Complaints
If you’re considering a provider, it’s important to understand how its customers feel. While the thousands of reviews online are too many to read, they fall into a few categories, which we’ll describe below:
Positive Endurance Warranty Reviews
There are thousands of positive reviews about Endurance’s customer service representatives and its smooth claims process. Positive Endurance warranty reviews mention the ease of contacting the company:
Endurance was really helpful with support and reachable always when needed. Recently filed a claim for my repair and Endurance paid $3,000 without any question and made all the talk with the workshop for the paperwork. Would recommend it to everyone.Ramalinga R. via BBB
Negative Endurance Warranty Reviews
In the past three years, Endurance has received more than 1,100 BBB complaints, which isn’t abnormal for a large company. Many complaints are from customers being denied for parts that they thought were covered. Misunderstandings can be avoided if you read the contract before signing and ask any lingering questions during the 30-day cancellation period.
I paid $3,000 for coverage, and when I [needed] my sunroof repaired, they denied and said because I installed shocks that aren’t original, all the vehicle is voided.Mike M. via BBB
Endurance Warranty Review
We give Endurance 9.6 out of 10.0 stars and call it the Best Provider overall. Endurance warranty reviews speak of a wide variety of superb coverage options at affordable prices. One of the top features of Endurance warranties is the company’s many coverage options for older vehicles.
Depending on the plan, Endurance warranty coverage is available for cars up to 20 years old. Endurance places a focus on customer satisfaction and offers a 30-day money-back guarantee. After reviewing every major extended car warranty provider, we determined that Endurance has comprehensive coverage, competitive rates and excellent customer service.
Is Endurance Warranty Legit?
While Endurance is the top-rated provider, no company is perfect. For example, Endurance doesn’t advertise zero-deductible policies, which are commonly offered by competitors. Endurance also falls short compared to other providers with some of its benefits offerings. For example, Endurance doesn’t list rental coverage as part of their services, which is also commonly offered by competitors.
Other Extended Warranty Companies To Consider
Although Endurance is our top choice for an extended warranty, it’s good to shop around and compare quotes. Any time you shop for new coverage, we recommend getting at least three quotes so you can compare plans and costs. After analyzing every provider’s coverage, affordability, customer service and benefits, we recommend comparing your Endurance quote with ones from CarShield and CARCHEX.
*Though not mentioned here, we’ve also rated Protect My Car as one of the best providers in the industry.
CARCHEX: Runner-Up for Best Provider
Baltimore-based CARCHEX has been in business for 22 years and is one of the only providers with coverage in every state. All five CARCHEX plans include trip interruption and lockout service, fuel delivery and 24/7 roadside assistance. The company’s coverage extends for up to 10 years/100,000 miles with impressive rates considering the many CARCHEX offerings.
CARCHEX has an outstanding reputation and is the only provider accredited by the BBB with an A+ rating. The company has endorsements from industry leaders including Edmunds.com, CARFAX and Kelly Blue Book and has been inducted into the Inc. 5000 Hall of Fame after making its list eight times.
Endurance Vs. CARCHEX
The answer to this question depends on your needs. Consider these factors:
- Endurance has a higher overall rating.
- Endurance scores better for coverage.
- CARCHEX scores better for customer service and used warranties.
For more information about this company, check out our CARCHEX review.
CarShield: Most Affordable
Founded 16 years ago, CarShield has covered 1 million vehicles and has paid over $1 billion in claims. CarShield’s plans are typically the most affordable on the market, with unlimited coverage terms and options for traditional financing. CarShield offers six coverage levels, including specialty all-terrain vehicle (ATV) and motorcycle plans.
Of all providers, CarShield is the most popular. The company is endorsed by celebrities including actor Ernie Hudson of “Ghostbusters,” sportscaster Steve Berman, and actress Adrienne Janic of TLC’s “Overhaulin’.” Because of the company’s flexible monthly payments, we’ve rated CarShield the best value car warranty.
Endurance Vs. CarShield
This depends on your needs. Consider the following:
- Endurance is rated higher overall.
- CarShield is more affordable with more flexible payments.
- Endurance has better coverage and service.
For more on CarShield, read our CarShied review.
Conclusion: Endurance Warranty Reviews
Overall, we highly recommend Endurance extended auto warranties because the company has a wide range of service offerings, an expansive selection of exclusionary plans and great customer service.
FAQ: Endurance Warranty
Is an Endurance warranty legit?
After reviewing the industry’s top extended warranty companies in areas such as reputation, coverage and price, we believe Endurance is the best choice. Overall, we give Endurance 9.6 out of 10.0 stars and recommend its warranty options for comprehensive coverage and low monthly payments.
How does an Endurance warranty work?
Endurance warranties can protect your vehicle from unexpected, expensive repairs after your factory warranty expires. With an extended warranty from Endurance, you pay a small monthly fee for coverage and only a deductible when covered repairs are needed. Endurance takes care of the rest.
Does an Endurance car warranty actually cover everything?
If you opt for the Supreme plan, you’ll get comprehensive bumper-to-bumper coverage that’s most similar to a factory warranty.
The Detroit Bureau collects data from every major car warranty provider to formulate rankings of the best warranty companies. Our in-depth rating system takes into account coverage, pricing, transparency, customer satisfaction and ratings from industry experts. Each provider is given a weighted score in five categories, as well as an overall score out of 10.0.
We recommend auto warranty companies based on these rankings, but we also encourage you to perform your own research and compare quotes to find the best coverage.