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        home > guides > Car Warranty > autopom! vs. CARCHEX Extended Car Warranty Review (2022)

        autopom! vs. CARCHEX Extended Car Warranty Review (2022)

        Autopom! and CARCHEX are both reputable companies, but each provider has its strengths.

        TDB Reviews Team
        TDB Reviews Team
        June 02, 2021

        Overview of autopom! and CARCHEX

        CARCHEX and autopom! have long-standing, positive reputations in the extended car warranty industry

        Best Claims Process
        The claims process is simple with this provider's top-notch customer service.
        888-691-2354
        CLICK TO CALL
        Get Quote
        Runner-Up, Best Provider
        Industry leader with one of the highest mileage limits of any extended warranty provider.
        (866) 365-6130
        CLICK TO CALL
        Get Quote

        Affiliate Disclosure

        Autopom! and CARCHEX are two popular extended car warranty companies. But when deciding between autopom! vs. CARCHEX, which company best accommodates your needs? In this article, we’ll compare autopom!’s and CARCHEX’s coverage options, cost, industry reputation and customer service head to head.

        Both of these providers scored highly in our 2021 review of the best extended car warranty companies. Start comparing quotes from autopom! and CARCHEX for your vehicle above.

        Overview of autopom! and CARCHEX

        Both CARCHEX and autopom! have long-standing, positive reputations in the extended car warranty industry. We’ve detailed company highlights below.

        autopom!:
        Runner-Up
        CARCHEX:
        Best for High-Mileage Cars
        HeadquartersLake Forest, CaliforniaHunt Valley, Maryland
        Years in BusinessFounded in 2010Founded in 1999
        Warranty Availability50 states50 states
        Levels of Coverage45
        Longest Coverage Term Available7 years10 years
        Maximum Mileage Limit150,000 miles250,000 miles
        Get a QuoteGet a Quote

        autopom! Highlights

        Autopom! was founded in 2010 in Lake Forest, California. Autopom! received high scores in our industry-wide review, especially in our industry reputation and customer satisfaction categories. The provider boasts many positive reviews on the Better Business Bureau (BBB) and Trustpilot. While autopom! offers four types of coverage – exclusionary, high-level, mid-level and powertrain plus – you can choose between several contracts under each coverage level.

        Best Claims Process
        The claims process is simple with this provider's top-notch customer service.
        CLICK TO CALL
        888-691-2354
        Get Quote

        CARCHEX Highlights

        Backed by industry leaders like Kelly Blue Book, Edmunds.com and CARFAX, CARCHEX was named the Best for High-Mileage Cars in our 2021 best extended car warranty review. The provider offers extensive term limits and several coverage options. CARCHEX is also one of the longest-standing extended car warranty providers in the industry.

        Runner-Up, Best Provider
        Industry leader with one of the highest mileage limits of any extended warranty provider.
        CLICK TO CALL
        (866) 365-6130
        Get Quote

        autopom! vs. CARCHEX: Coverage

        Autopom! offers four coverage levels for vehicle protection plans, whereas CARCHEX offers five. However, autopom! provides multiple contracts options within each coverage level, each administered by a different company. If you own an older vehicle, it may be better to opt for a CARCHEX contract. CARCHEX offers term limits up to 250,000 miles while autopom! only provides terms up to 150,000 miles.

        Read more details about each providers’ coverage plans below.

        autopom!
        Extended Warranties
        CARCHEX
        Extended Warranties
        Exclusionary
        Covers the highest number of mechanical and electrical components of your vehicle and lists parts not covered on your contract
        Titanium
        An exclusionary contract that covers the most mechanical and electrical components of your car
        High-Level
        Covers the engine, transmission, transfer case, drive axle, steering, electrical, air conditioning, braking, cooling, fuel system and seals and gaskets
        Platinum
        Covers the engine, transmission, drive axle, fuel delivery, electric, air conditioning, braking, steering, suspension, enhanced electrical and heating and cooling
        Mid-Level
        Covers the engine, turbo/supercharger, transmission, transfer case, drive axle, and differential assembly, steering, suspension, fuel delivery, cooling system and braking systems
        Gold
        Covers the engine, transmission, drive axle, fuel delivery, electric, air conditioning, braking and steering
        Powertrain Plus
        Covers the engine, turbo/supercharger, transmission, transfer case, drive axle and differential assembly
        Silver
        Covers the engine, transmission, drive axle, fuel delivery, electric and air conditioning
        Bronze
        Specialty coverage plan for pre-owned vehicles only that covers engine, transmission and drive axle components.

        When it comes down to autopom! vs CARCHEX warranties, CARCHEX provides longer contract terms and more comprehensive coverage

        autopom! vs. CARCHEX: Benefits

        From the information that was shared on the autopom! website, some autopom! benefits that come with all levels of coverage include:

        • 24-hour roadside assistance 
        • Rental car reimbursement
        • 30-day, money-back guarantee

        Some plans also include tire protection.

        CARCHEX benefits vary by the plan administrator and typically include:

        • Substitute transportation: Get reimbursed up to $40 per day for every eight hours your car is in the shop for a covered repair.
        • Trip interruption: If you break down over 100 miles from home, you get reimbursed up to $100 per day for a maximum of three days.
        • 24-hour roadside assistance: This protection Includes towing and wrecker service, emergency fuel delivery, battery jump starts and lockout services if your car becomes inoperable on the side of the road.

        autopom! vs. CARCHEX: Cost

        Our auto research team reached out to autopom! and CARCHEX for quotes for a 2018 Toyota RAV4 with 30,000 miles on the odometer. The CARCHEX plan included a $100 deductible and the autopom! Plan included a $0 deductible. We’ve detailed the bumper-to-bumper warranty terms each company offered below. 

        PlanTerm LengthPriceDown Payment
        CARCHEXTitanium7 years/125,000 miles$190 for 18 months$342
        autopom!Exclusionary Plan7 years/70,000 miles$2,125.50 upfrontNone

        Based on the quotes we received, Autopom! provided a slightly longer mileage limit, but no monthly payment plan was available with these terms. For these reasons, we think a CARCHEX warranty is the most cost-effective.

        Our research team also got quotes from autopom! and CARCHEX for each company’s powertrain plan with a $100 deductible for a 2012 Chevrolet Equinox with 90,000 miles. The terms are listed below: 

        PlanTerm LengthPriceDown Payment
        CARCHEXSilver5 years/75,000 miles$225 for 18 monthsFirst payment
        autopom!Powertrain Plus4 years/48,000 miles$98.25 for 24 months$262

        When shopping for coverage, keep in mind that the average price of an extended car warranty ranges from $1,700 to $3,500 for three to seven years of bumper-to-bumper warranty coverage. For powertrain warranty coverage, people can expect to pay from $1,900 to $4,000. 

        The price of an extended warranty varies depending on many factors, including:

        • The year, make and model of your vehicle
        • The coverage level and term length
        • Location
        • The provider

        autopom! Vs CARCHEX: Reputation

        See a comparison of autopom! vs CARCHEX extended warranty reviews from customers based on BBB ratings and customer scores from TrustPilot.

        autopom!CARCHEX
        BBB RatingA+A+
        BBB Customer Rating4.32 out of 52.30 out of 5
        BBB Accredited?✓✓
        TrustPilot Average Rating4.7 out of 5.03.4 out of 5.0

        Overall, both CARCHEX and autopom! have above-average ratings from industry experts. To give you a better idea of autopom!’s and CARCHEX’s customer experience, we detailed a few positive and negative reviews below.

        autopom! Customer Reviews

        Positive autopom! customer reviews highlight a satisfactory shopping experience, transparent communication and hassle-free customer service interactions.

        “I was very happy and impressed with the information I received, [and] the manner in which I received it. They were very accommodating. I’m just starting this program but will maintain a review as time goes by and when I have the occasion to use this service.”

        – Susan E via BBB

        Negative customer reviews of autopom! warranty services shed light on trouble getting coverage.

        “… I have a 2013 Ford F150 with 92,000 miles and needed a valve job… my mechanic submitted an estimate of $4,800, autopom! said they would only pay $2,800. [T]hat means I have to [pay] the other $2,000 even though I have a $100 deductible per the contract. [T]his whole thing has been going on for a month and I’ve been renting cars to get work [which] have cost me $2,000.”

        – Anthony T via BBB

        CARCHEX Customer Reviews

        Positive CARCHEX customer reviews praise helpful customer service representatives and satisfactory coverage for luxury vehicles.

        “I just purchased [my second] auto warranty from [CARCHEX] about six days ago after I bought the [first] auto warranty about three months ago. So far, my experience is positive. They are willing to work with me to offer auto warranty prices on both of my cars. I am happy with the offering. I have recommended them to my family.”

        – CZee via BBB

        Negative reviews highlight CARCHEX customer service not answering or returning phone calls and pushy sales tactics.

        “Salesperson strong-armed and used tactics on covering a car I hadn’t purchased yet. [They] said I wouldn’t get the discounts he offered for a car that I had not purchased yet. [I] have since attempted to cancel and get a return. [I was] put on perma-hold. [I] have emailed the sales person with no response.”

        – Norm W. via BBB

        Our Verdict on autopom! vs. CARCHEX

        CARCHEX is our top pick based on its many coverage options, low-cost pricing and variety of benefits. We also like its strong reputation with industry leaders and commitment to excellent customer service. However, autopom! is also a high-quality provider with an impressive standing with customers, and it’s best to factor in your individual coverage needs when deciding on a provider.

        autopom!CARCHEX
        Overall Star Rating8.5 out of 10.09.4 out of 10.0
        Industry Reputation9.510.0
        Coverage8.09.5
        Cost8.09.0
        Customer Experience8.59.0

        Get free quotes from both providers to see how much you would pay for coverage.

        Overview of autopom! and CARCHEX

        CARCHEX and autopom! have long-standing, positive reputations in the extended car warranty industry

        Best Claims Process
        The claims process is simple with this provider's top-notch customer service.
        888-691-2354
        CLICK TO CALL
        Get Quote
        Runner-Up, Best Provider
        Industry leader with one of the highest mileage limits of any extended warranty provider.
        (866) 365-6130
        CLICK TO CALL
        Get Quote

        Other Top-Rated Providers to Consider

        If you find that neither CARCHEX nor autopom! fit your needs, we recommend looking into two of our other top-recommended providers: Endurance and CarShield.

        Endurance: Best Provider

        Endurance ranks No. 1 on our best extended car warranty list with six coverage levels for customers to choose from and comprehensive benefits. The provider works with customers directly, cutting out any middlemen and making for an easy claims process.

        Learn more about this provider in our Endurance warranty review, and get a free quote below.

        Best Provider
        Our first choice for comprehensive coverage.
        CLICK TO CALL
        (855) 721-4060
        Get Quote

        CarShield: Most Affordable

        CarShield warranties provide the best coverage for budget-conscious drivers. The company administers plans underwritten by American Auto Shield, another top-rated extended car warranty provider that exclusively does business with CarShield. Choose between six coverage levels and term limits up to 300,000 miles.

        Learn more about this provider in our CarShield review, and get a free quote below.

        Most Affordable
        Our research shows that CarShield has some of the lowest warranty rates available.
        CLICK TO CALL
        (855) 339-9006
        Get Quote

        Methodology

        The Detroit Bureau collects data from every major car warranty provider to formulate rankings of the best warranty companies. Our in-depth rating system takes into account coverage, pricing, transparency, customer satisfaction and ratings from industry experts. Each provider is given a weighted score in five categories, as well as an overall score out of 10.0.

        We recommend auto warranty companies based on these rankings, but we also encourage you to perform your own research and compare quotes to find the best coverage.

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        Best Extended Warranty For Cars Over 100k Miles (June 2022)

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        Endurance
        Best Provider
        Our first choice for comprehensive coverage.
        (855) 721-4060
        GET PRICING
        CarShield
        Best Value
        Our research shows that CarShield has some of the lowest warranty rates available.
        (855) 339-9006
        GET PRICING
        Protect My Car
        Best Financing
        Get extended warranty coverage or a maintenance plan for your vehicle.
        (888) 430-0227
        GET PRICING
        CARCHEX
        Runner-Up, Best Provider
        Industry leader with one of the highest mileage limits of any extended warranty provider.
        (866) 365-6130
        GET PRICING
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