Finding an auto transport service to deliver your vehicle to a new location can be a stressful experience, but Easy Auto Ship claims to make the shipping process simple. We decided to test the validity of that claim in our Easy Auto Ship review.
With so many car transport services to consider, is Easy Auto Ship your best option? This Easy Auto Ship review will examine the company’s services, car shipping costs, customer ratings and more. Then, we’ll show how Easy Auto Ship compares to some of the transport industry’s best car shipping companies.
Easy Auto Ship Pros and Cons
Excellent customer satisfaction
Easy online cost calculator tool
No 24/7 customer support
Lack of choices in carrier/driver
Easy Auto Ship Rating: 9.0 / 10.0 Stars
The majority of customers report a positive experience with the auto shipping company and regard it as an excellent choice for their shipping needs. Though Easy Auto Ship reviews note customer satisfaction, the vehicle mover doesn’t offer around-the-clock customer service support, so you can only contact a representative during regular business hours. However, even in the absence of 24/7 customer support, customers like the high-quality service they receive at costs typically almost 10% below the market price.
Easy Auto Ship Price Estimates
Below is a cost estimation chart of the prices Easy Auto Ship outlines on its website:
|Shipping Distance||Price Per Mile||Example Distance||Price|
|1 -500 miles||$1.00||300 miles||$300|
|500 – 999 miles||$0.75||800 miles||$600|
|1,000 – 1,999 miles||$0.60||1,700 miles||$1,020|
|2,000 – 2,499 miles||$0.50||2,300 miles||$1,150|
Easy Auto Ship Overview
Headquarters: Youngstown, Ohio
Service Area: All 50 states and international destinations
Easy Auto Ship says it has completed over 123,000 vehicle transports since opening for business in 2013. The Youngstown, Ohio-based company specializes in door-to-door transport, multi-car shipping and international vehicle transport for standard cars. It also works closely with a variety of vetted carriers to deliver your vehicle anywhere in the U.S. or abroad. Note that Easy Auto Ship commonly goes by the names EAS and DIYTransport.
With its affordable pricing and quick shipping options, Easy Auto Ship reviews are quite strong. The auto transporter earned an A+ rating and accreditation from the Better Business Bureau (BBB), along with averaging a 4.6-star rating out of 5.0 in more than 3,000 customer reviews from Google. Consumers usually find Easy Auto Ship to be fast, efficient and affordable.
What We Like About Easy Auto Ship
Easy Auto Ship can also ship vehicles like motorcycles, recreational vehicles (RVs), boats and golf carts. Transports are fully covered by both the carrier’s insurance policy and by Easy Auto Ship, as the company provides an additional $100,000 of insurance coverage in case of damage or loss during the delivery process.
The company also has one of the easiest processes for getting an instant quote online. According to Easy Auto Ship’s price guarantee, every quote is accurate and all-inclusive.
Easy Auto Ship reviews also mention some attractive benefits. The company will pay for the cost of a rental car if your shipment takes more than 14 days from the pickup date. You’ll also get reimbursed for the cost of a car wash after delivery.
Easy Auto Ship Cost
Easy Auto Ship offers fairly modest rates for both open and enclosed vehicle transport. The company has an average cost of $120 per 100 miles, averaging out to around $800 per trip.
Easy Auto Ship charges a base price of $1 per mile, but this can decrease by up to 40 cents for any trip of more than 2,500 miles. Easy Auto Ship’s average cost for 150 miles is $310 – slightly lower than the national average of $360. Shipping a vehicle farther away is almost always more expensive, but you can expect the cost per mile to decrease with long-distance moves.
Easy Auto Ship offers discounts to active military and veterans, and the company takes up to $150 off if you pay in cash rather than with a credit card. You can also receive up to 15% off by booking an auto transport by phone. It’s possible to get a full refund on your shipment if a carrier has not yet been assigned to your vehicle.
Open Transport Versus Enclosed Shipping
Aside from distance, the biggest factor in car shipping costs is whether you choose open or enclosed transport. Open carriers usually cost about 40% less than enclosed carriers, so you can expect to pay more for enclosed shipping. This is because of higher cargo insurance costs – on average, there are up to $1 million in coverage for all cars loaded onto the truck.
Below is a cost estimate we collected for open and enclosed transport with Easy Auto Ship. These quotes were based on door-to-door service for operable cars. According to these quotes, enclosed shipping would cost about 44% more than open shipping.
|Route||Distance||Shipping Type||Easy Auto Ship Price|
|San Diego to Portland, Ore.||1,081 miles||Open||$939|
|San Diego to Portland, Ore.||1,081 miles||Enclosed||$1,350|
What Else Affects Auto Shipping Costs?
Easy Auto Ship’s fees fluctuate based on factors other than distance and whether the shipping is open or enclosed. These additional factors include:
- Vehicle value: Luxury, classic or exotic cars require more care and protection during transport, meaning most drivers of these vehicles should choose enclosed shipping.
- Type of vehicle: Vans, trucks and other larger vehicles will typically cost more to ship than smaller cars.
- Condition of the vehicle: Shipping an inoperable vehicle will cost more than shipping an operable one.
- Type of shipping service: Door-to-door transport may be more convenient, but it will usually cost more than terminal-to-terminal shipping. You can save money by picking your vehicle up from a certain location.
- Vehicle type: Motorcycles, RVs and other specialty vehicles can make car shipping costs higher than standard vehicle rates.
- Time of year: Car shipping rates tend to be higher in the warmer months and in January.
- Shipping route: Some roads are harder to navigate than others. The more complicated the route, the more expensive the shipment may be.
- Price of fuel: Higher gas prices will increase the cost of car shipping services.
Easy Auto Ship Services
Easy Auto Ship offers auto transport services in all 50 U.S. states and overseas. Services mentioned in Easy Auto Ship reviews include:
- Open-air vehicle transport: This is one of the most common forms of car shipping. An open car carrier can carry around eight to 10 cars at once, so the cost can generally be low compared to enclosed transport since cargo insurance averages out to around $250,000.
- Enclosed vehicle transport: For an extra level of protection, you can have your high-end, luxury or classic vehicle shipped in an enclosed car carrier.
- Expedited transport: For car shipping on a strict deadline, a single-car hauler picks up your vehicle only for a speedy delivery. Single-car shipping can be very costly, but it might be worth it depending on your situation.
- Heavy equipment transport: When it comes to tractors, farm equipment, forklifts, heavy machinery and more, Easy Auto Ship is skilled at shipping oversize cargo domestically and internationally. Easy Auto Ship is one of the few auto shipping companies that offer heavy equipment transport at affordable prices.
- Door-to-door transport: This allows you to choose a designated location for your vehicle’s pickup and delivery and is one of the most convenient services available in auto shipping. You can have a car shipped right to your door or across the country to its exact destination.
- International auto shipping: Open and enclosed transport are offered for overseas car shipping. Door-to-door, port-to-port, expedited transport and other services are available.
How Does Easy Auto Ship Work?
As an auto transport broker, Easy Auto Ship will match you up with a qualified carrier according to your shipping needs. Once your vehicle has been assigned a carrier, you will only have to pay a small deposit before your car shipment. Unlike with some auto shippers, you aren’t required to pay in full upfront to schedule a pickup or pay any hidden fees.
Once your scheduled pickup date has been approved and your vehicle is dispatched, you will receive an update via text and email with details such as the carrier’s name and the driver’s name and contact information so you can stay in touch during the whole transport process.
How To Get Instant Quotes From Easy Auto Ship
For a smooth shipping experience, Easy Auto Ship also offers a quick way to get no-obligation, free quotes online. According to Easy Auto Ship reviews, you just need to provide the following details:
- Your pickup and dropoff destinations
- Your vehicle’s year, make and model
- Transport type (open, enclosed, expedited, etc.)
Easy Auto Ship Reviews
Easy Auto Ship customers generally rate the auto shipping provider quite highly, giving it 4.6 stars out of 5.0 on the BBB’s website and 4.6 out of 5.0 stars on Google. Additionally, customers often mention the company’s responsiveness and transparency from start to finish. In fact, overall 19.5% of reviewers positively mention Easy Auto Ship’s customer service.
Customer experiences can differ greatly due to an array of factors, but one of the most common is issues with a specific carrier. Most customer complaints focus on problems with the carriers handling their shipments – and not Easy Auto Ship directly – so it’s best to keep this in mind when comparing Easy Auto Ship to other auto transport companies.
Positive Easy Auto Ship Reviews
Easy Auto Ship reviews from satisfied customers mention easy delivery for both local and cross-country moves, reasonable prices and excellent service from sales representatives. Customer satisfaction is further proven through our finding that 89.5% of the past 100 reviews rated the company 5.0 stars out of 5.0.
“Easy Auto shipping was just that – easy, transparent, no hidden fees or surprises. Excellent customer service – they stayed in touch until the car was in my hands. I will use them again and recommend wholeheartedly.”– Margaret H. via BBB
“We had a great experience having a car shipped to us from Maryland to Connecticut. Easy Auto Ship did a fantastic job. The staff is quick and responsive. Even the driver they sent was super-friendly. I would not hesitate to use them again to buy and ship a car.”– Shannon C. via BBB
Negative Easy Auto Ship Reviews
Not all Easy Auto Ship reviews are glowing recommendations. Critical reviews mention pickup and dropoff dates not being honored or a provider’s insurance coverage not paying for damages during transport. However, it should be noted that 16.5% of reviewers explicitly mention an “easy process.”
“My car was received two weeks late due to carrier breakdowns. When I received my car, the back left bumper was separated from my vehicle. I just filled out a form and sent it to this company, so I will follow up to see if they repair it. Not too happy right now.”– Barbara K. via BBB
“Very poor service and try to avoid this shipping company! My vehicle was picked two days after the scheduled pick-up date. For the delivery, the driver asked to come to the yard for pick-up. I feel cheated after doing business with this company.”– Vikas A. via BBB
Our Car Shipping Industry Consumer Experience Study
In 2021, our shipping experts conducted a study of 1,000 customers that had purchased auto shipping services. A highlight from the study was that around 69% of respondents said they were satisfied with auto transport services, and 56% said they would recommend the process to another person.
In terms of customer satisfaction by company, Easy Auto Ship customers reported an overall satisfaction rate of 65%, according to our respondents. In comparison brands like Montway earned a satisfaction rate of 84%.
Easy Auto Ship: Conclusion
We give Easy Auto Ship a 9.0 out of a possible 10.0 points for its great customer service, affordability and cargo insurance. Below are some of Easy Auto Ship’s top competitors.
Easy Auto Ship Competitors: Best Car Shipping Companies
While Easy Auto Ship is a terrific choice for those who want quick and easy auto shipping, it’s still a good idea to reach out to multiple auto transport companies for quotes you can compare. With these in hand, you will know which provider offers the best prices and value and you can choose your preferred option accordingly.
Our review team examined every major provider in the auto transport industry, taking a close look at costs, customer reviews and transport options. From this, we ranked Montway Auto Transport and Sherpa Auto Transport among the five best car shipping companies in our industrywide auto transport review. We recommend learning more about them before making a car shipping decision.
Montway Auto Transport: Best Provider
In business for 15 years, Montway Auto Transport provides an easy shipping process and great customer service while working with over 15,000 auto carriers nationwide. The company offers door-to-door transport delivery, expedited shipping and international shipping, plus free vehicle shipping insurance for all bookings.
Well-regarded in the auto shipping industry, Montway Auto Transport holds an A+ rating and accreditation from the BBB and an average 4.6-star rating out of 5.0 on Trustpilot from over 1,100 customer reviews. Eighty-three percent of customers submitted 5.0-star reviews on Trustpilot highlighting such benefits as the broker’s timely deliveries, fast communication and affordable prices.
After reviewing Montway Auto Transport, we gave the popular shipping company a 9.0 on a 10.0 rating scale and named it the best provider in the auto shipping market. Like most of its competitors, Montway offers free online quotes to potential customers.
Sherpa Auto Transport: Locked-In Pricing
One of the best car shipping companies, Sherpa Auto Transport can ship your vehicle anywhere in the U.S. except Hawaii or Alaska. The company is known for its Price Lock Promise, which guarantees you won’t pay more than your quoted rate.
Upon booking, Sherpa Auto Transport arranges transport services with a vetted carrier from its network based on your shipping needs. Sherpa has strong reviews from customers who have booked the shipping company’s door-to-door transport services, with many BBB reviews mentioning its smooth delivery process and transparency.
The highly regarded broker holds an A+ rating and accreditation from the BBB. We found that Sherpa Auto Transport offers the best locked-in quote pricing and earns high marks for services such as its Clean Car Guarantee, which offers customers a complimentary car wash (valued at up to $20) within a week of a vehicle’s arrival.
The Detroit Bureau collects data from every major car shipping provider to formulate rankings of the best auto transport companies. Our in-depth rating system takes into account pricing, services, customer satisfaction and ratings from industry experts. Each provider is given a weighted score in four categories, as well as an overall score out of 10.0.
We recommend car shipping companies based on these rankings, but we also encourage you to perform your own research and compare quotes to find the best service.
Easy Auto Ship: FAQ
Is Easy Auto Ship worth it?
Easy Auto Ship provides many affordable shipping options with vetted carriers and has high ratings for its reputation, shipping cost, services and overall customer experience. While we always recommend getting car shipping quotes from multiple providers, Easy Auto Ship is definitely worth considering.
Is Easy Auto Ship legit?
Yes, Easy Auto Ship is a trusted auto transport broker that offers numerous vehicle shipping services in the U.S. and internationally. The company has an A+ rating from the BBB and has been accredited since 2014.
Is Easy Auto Ship a broker?
Yes, the auto shipping company works with a network of carriers to provide moving and relocation services. Once a customer schedules a vehicle transport, Easy Auto Ship will reach out to specific carriers to handle the car’s delivery.
How is Easy Auto Ship rated?
Easy Auto Ship is highly rated among its competitors. The company has an average 4.6 rating out of 5.0 stars from Google based on over 3,000 reviews and an average of 4.6 stars out of 5.0 from more than 800 BBB customer reviews.
What is the best auto transport company to use?
Choosing an auto transport company depends on several factors, such as shipping cost, trip distance, type of service and type of vehicle. Our team has reviewed the best car shipping companies and found Montway Auto Transport to be the top provider. Other options to consider include Easy Auto Ship, Sherpa Auto Transport, AmeriFreight and uShip.
What is the cheapest way to ship a car across the country?
The cheapest way to ship a car across the country is by using open transport. Having your vehicle shipped with an open carrier can often cost hundreds of dollars less than an enclosed carrier. With Easy Auto Ship, it costs about $1 per mile for open transport and $1.36 for enclosed transport.
Who owns Easy Auto Ship?
The president and CEO of Easy Auto Ship is Eric Ray. He founded the car shipping provider in 2013 and continues to lead the company today.