The Detroit Bureau and its partners may be compensated if you purchase the recommended services. This allows us to provide in-depth research at no cost to you.

 

CarShield is a leading provider of extended auto warranties. A St. Peters, Missouri-based provider, CarShield has been selling extended warranties since 2005. In its 15-year history, the company has covered over one million vehicles and its administrators have paid over one billion dollars in claims to customers.

In this guide to CarShield, our review team examines the provider’s coverage, cost, and reviews. Then, we discuss whether or not a CarShield extended warranty is worth it.

 

Most Affordable

Editor’s Rating:

★★★★½

Affordable plans with great perks, such as roadside assistance

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(800) 563-2761

 

Table of Contents:

What Does CarShield Cover?

CarShield offers six different types of vehicle service contracts. Our table below compares the different levels of coverage, and each plan comes with 24/7 roadside assistance, towing, and car rental reimbursement at no additional cost. CarShield’s plans are administered by American Auto Shield, a Lakewood, Colorado-based provider.

Coverage Level Overview Best For
New Car Diamond Covers everything from engine and transmission failures to starter problems and fuel pump breakdowns. This is CarShield’s most comprehensive plan. A new car owner looking to protect their investment and add to coverage from a manufacturer’s warranty.
Platinum Covers your vehicle’s engine, transmission, A/C, electrical system, and more. An owner of a high-mileage car that wants the most protection.
Gold Covers a variety of major and minor vehicle parts, including your water pump, alternator, and starter. An owner of an older or high-mileage vehicle that’s in good shape. The components covered are generally related to expensive repairs.
Silver Covers the most important parts of your vehicle, including the transmission and water pump. This is CarShield’s most affordable plan. An owner of an older vehicle that wants basic coverage for expensive repairs without paying a premium price.
Aluminum Covers most electrical and computer related problems, including the engine control module and starter.  An owner primarily concerned about potential electrical and/or computer related vehicle problems.
Motorcycle & ATV Covers motorcycles and all-terrain vehicles.  An owner looking to cover their motorcycle or ATV. 

 

How Much Does A CarShield Warranty Cost?

CarShield offers low payments on monthly contracts that are a great alternative to costly long-term agreements that you may find with other providers in the industry.

Several factors influence the cost of a CarShield warranty, including the age and mileage of your vehicle. But the company makes it easy for you to find out what your cost would be by allowing you to receive a free, customized quote on its website.

This is helpful because it allows you to compare the cost of CarShield versus other top providers offering free quotes.

CarShield Reviews

Our review team has found both positive and negative reviews for CarShield. This is common with every company, but it can be helpful to look for broader trends within customer reviews.

In general, policyholders compliment CarShield’s customer service, but some have issues with their policy’s breadth of coverage. We have provided some sample reviews for you to read below.

CarShield holds a “Great” rating based on its 7,831 customer reviews on Trustpilot and a 4.3-star rating based on 2,671 Google reviews. These ratings are impressive.

While CarShield’s customer review ratings are generally very positive, the company has received 709 complaints in the last three years on its BBB webpage. This is a relatively small number of complaints when considering the thousands of policies it sells every month.

Positive Reviews:

“Everyone has been pleasant and very helpful.” – Charles Koski, Trustpilot

“I was quite impressed with the level of customer service! Truly, it is refreshing to deal with a customer service staff that is actually helpful.” – Elease Samms, Google

“It’s nice to know if my truck stops, I’m covered. CarShield has a nice staff that is very pleasant.” – Google

Negative Reviews: 

“My service engine light was on. I took it to my mechanic and they said they had no problem taking CarShield. At the end of it all, what was wrong with my car was not covered by CarShield. I need to read my contract to see if this is what I really need.” – Daniel Martinez, Trustpilot

“I put in a claim over a month ago, and they still have not processed the repairs.” – Mike Jones, Google

“ I needed to take my car to a mechanic because it wouldn’t start. The problem with my car is that it needed a new starter. CarShield’s customer service was nice, but the repair was not covered by CarShield. It cost me $475 to replace the starter.” – Cassandra Evans, Trustpilot

Is CarShield Worth It?

After performing in-depth research, we think CarShield has the Best Value in the extended car warranty industry. CarShield is the largest vehicle service contract provider and has options for drivers looking for low monthly payments and plans that don’t run out or expire. With CarShield, you have the option to have your vehicle covered for as long as you want. Contracts renew every month, and your vehicle coverage continues even after expensive repairs.

CarShield also provides 24/7 roadside assistance, towing, and rental car coverage at no additional cost. With over one million contracts sold and one billion paid in claims by administrators, CarShield has a track record that makes considering the company worthwhile.

We recommend getting a quote from CarShield to see if it’s a good option for you. In our researcher’s experience, the customer service representatives are friendly and will get you a reasonable price quote quickly.

 

Best Extended Car Warranty Companies
We reviewed every major warranty company for coverage, affordability and more. Here are our recommendations.
Most Affordable Best Provider Best for High-Mileage Cars
CarShield Endurance CARCHEX
Editor’s Rating: Editor’s Rating: Editor’s Rating:
★★★★½ ★★★★★ ★★★★½
Get Quote Get Quote Get Quote
(800) 563-2761 (877) 374-1840 (866) 254-0205

 

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