Posts Tagged ‘safety news’
Secretary of Transportation visits Toyota CEO Toyoda
by Paul A. Eisenstein on May.10, 2010

Transportation Secretary Ray LaHood brings a harsh message to Toyota City.
It took a personal visit from America’s top transportation official to finally get Toyota executives to understand the depth of their problems, Ray LaHood, the U.S. Secretary of Transportation, said during a visit to Toyota City, on Monday.
Referring to a meeting with the Japanese maker’s CEO, last February – a month after the second Toyota recall for sudden acceleration problems, Toyota Chief Executive Akio Toyoda, “understood maybe for the first time that Toyota was facing some very, very serious credibility problems in the United States,” LaHood said.

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On the positive side, CEO Toyoda “has listened and he has paid attention,” LaHood added.
That was something the 54-year-old executive, grandson of Toyota’s founder, tried to emphasize during his own comments, insisting, “Toyota will fully cooperate with NHTSA in working toward a common goal of creating a safe automobile society.”
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Tags: Akio Toyoda, NHTSA, auto news, auto safety, car news, lahood toyoda, paul a. eisenstein, paul eisenstein, ray lahood, safety news, thedetroitbureau, toyota news, toyota recalls, toyota safety, toyota trouble
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Industry leaders to testify in Washington on Thursday.
by Paul A. Eisenstein on May.05, 2010

Senator Jay Rockefeller is one of eight lawmakers sponsoring the Motor Vehicle Safety Act of 2010.
Driven by the ongoing safety scandal at Toyota, Congress appears intent on pushing through new auto safety rules, this year, and a proposal introduced into the Senate would both improve funding for the National Highway Traffic Safety Administration, and give the agency more teeth to enforce its will.
Similar to a measure already introduced into the House of Representatives, the proposal is causing some concern among industry leaders – which they’re expected to underline during a hearing by the House Energy and Commerce Committee, on Thursday.

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The flurry of activity on Capitol Hill follows the recall of roughly 6 million vehicles by Toyota and that automaker’s decision to pay a $16.4 million fine for failing to notify NHTSA of problems with sticky accelerators in a timely manner. Though a record fine, that figure was still limited by current rules that might be lifted by Congress. A similar infraction, in the future, might generate penalties pushing into the billions.
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Tags: auto news, auto safety, car news, car safety, congress auto safety, motor vehicle safety act of 2010, paul a. eisenstein, paul eisenstein, safety news, thedetroitbureau, toyota recalls
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Ignore recalls at your own peril. Remember to check for TSBs.
by Paul A. Eisenstein on Feb.26, 2010

Don't ignore a recall notice. The fix can often be quick and easy -- while the price of ignoring a potential safety defect could be steep.
The seemingly daily coverage of Toyota’s safety problems has put a focus on the issue of recalls. Since the beginning of the year, the Japanese maker has announced safety campaigns to handle a variety of problems, from sticky accelerator pedals to malfunctioning Prius brakes.
But while the spotlight may be shining on the world’s largest maker, it’s by no means alone. In recent weeks, a variety of manufacturers have announced recalls designed to address vehicle flaws, some minor, some quite significant. They can involve faulty tires, malfunctioning windshield wipers or even misfiring airbags, the latter issue involving more than 300,000 Dodge and Chrysler minivans.

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There are a variety of ways for a maker to act when it uncovers a potential problem, and while we don’t have the space to go into the arcana of federal safety regulations, it’s wise to take it seriously if a recall notice lands in your mailbox. Surprisingly, concedes Bob Carter, general manager of the Toyota brand, a “significant number” of owners will postpone repairs or skip them all together.
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Tags: Auto recalls, auto news, auto repairs, auto safety, car news, car repairs, car safety, paul a. eisenstein, paul eisenstein, recalls, safety news, technical service bulletins, thedetroitbureau, toyota recalls
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Still no decision on whether CEO will appear before Congress.
by Paul A. Eisenstein on Feb.15, 2010

After being hammered in the press for his low visibility, Toyota CEO Akio Toyoda will make his third appearance in two weeks to address the company's safety problems.
After taking some hits for his relatively low profile as Toyota became mired in a series of safety scandals, the automaker’s CEO, Akio Toyoda, has scheduled his third meeting with the media in barely two weeks; but the grandson of the giant Japanese automaker has yet to confirm whether he will appear before a U.S. Congressional hearing looking into Toyota’s ongoing recall problems.
In a terse invitation, Toyota said the company’s president and CEO would address “its approach to quality,” as well as deliver an update on the embarrassing recall of its third-generation 2010 Prius hybrid, which it belatedly acknowledged suffers from braking issues. It is not known whether Toyoda will also address reports – which first appeared on TheDetroitBureau.com, earlier this month – that the second-generation Prius, sold from 2005 through 2009, may also have isues with its complex braking system.
In recent days, the automaker has stepped up a campaign aimed at calming worried owners and assuaging potential customers that quality and safety issues are being adequately addressed. In an interview with TheDetroitBureau.com, last week, Bob Carter, head of the Toyota division, asserted that the company has done everything short of hitting its vehicles “with lightning bolts” to validate its claims that faulty electronic controls are not responsible for claims of so-called “unintended acceleration.”
More than 8 million Toyota vehicles have been recalled worldwide, since last October, due to problems that can result in the vehicle surging out of control. The initial recall target floor mats that can entrap the accelerator pedal. A second action, announced in January, is aimed at fixing potentially sticky accelerator pedals.
Despite Toyota’s assurances that it has isolated the causes of unintended acceleration, Toyota attorney Theodore Hester sent a letter to the House Oversight and Government Reform Committee – which will hold a hearing on Toyota’s problems, on February 24 – pledging the automaker will be “re-examing these complaints” and will conduct “exhaustive and robust” testing.

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Along with the unintended acceleration problems, Toyota recalled 440,000 Prius sedans, this month, acknowledging that “overly-aggressive ABS” systems can cause the 2010 model’s brakes to briefly and inadvertently release if a vehicle strikes a bump or icy patch during braking.
But in his interview, last week, Toyota Group Vice President Carter revealed that since news of the Prius problems began to surface, there has been a nearly five-fold increase in complaints alleging similar problems with hybrids built in prior years. Carter described that as a “head-scratcher,” adding that Toyota engineers have yet to identify a problem with the second-generation Prius.
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Tags: Akio Toyoda, Toyota Prius, auto news, automotive news, car news, paul a. eisenstein, paul eisenstein, prius brakes, safety news, thedetroitbureau, toyoda toyota, toyota news, toyota recalls, toyota safety, toyota trouble
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Challenge is to focus on safety and “get that credibility back.”
by Paul A. Eisenstein on Feb.10, 2010

Mistakes were made, but Toyota is working to fix safety problems and regain credibility, says Group Vice President Bob Carter.
Though the company hasn’t intentionally set out to cover up or otherwise hide problems with its vehicles, there’s no question Toyota has “made a couple mistakes,” Group Vice President Bob Carter acknowledged during an exclusive interview with TheDetroitBureau.com.
The automaker has been besieged since, last month in the mainstream media when it announced a second recall for so-called “unintended acceleration” caused by potentially sticky accelerators.
The situation grew worse, just this week, with its decision to recall 440,000 Prius hybrids, worldwide, due to a braking problem first identified by editor Ken Zino of TheDetroitBureau.com back in December, and which Toyota initially denied.
(Prius owners with complaints should report them to the NHTSA Vehicle Safety Hotline at 1-888-327-4236 or http://www.safercar.gov, and Toyota at 800-331-433. Have your VIN number in front of you when you call. )

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Those and some other problems have raised concerns about Toyota’s products and policies, tarnishing a seemingly bullet-proof reputation that it honed over the 50 years since it first entered the American marketplace.
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Tags: auto news, auto safety, car news, paul a. eisenstein, paul eisenstein, prius brakes, prius recall, safety news, thedetroitbureau, toyota bob carter, toyota news, toyota recall, toyota safety, toyota trouble
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At least one death linked to defect.
by Paul A. Eisenstein on Feb.09, 2010

Honda continues to expand a recall for airbag problems with models like the 2002 Accord.
Honda is nearly doubling the number of vehicles it will recall due to defective airbags, a problem that it acknowledges being linked to at least one death and 12 incidents.
The problem, according to the maker’s top American executive, John Mendel, is that the safety devices can deploy with more force than intended when triggered by an accident.
“The air bag produces excessive internal pressure, and there’s a risk some of metal shards coming through. That could cause injury,” said Mendel.

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The problem was first dealt with by a November 2008 recall of 4,600 Honda Accords and Civics, but in July of last year the automaker added another 440,000 vehicles, expanding the list of Accords and Civics subject to the recall and adding certain versions of the Acura TL.
Owners with vehicle safety complaints should report them to the NHTSA Vehicle Safety Hotline at 1-888-327-4236. Have your VIN number in front of you when you call.
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Tags: accord recall, auto news, auto safety, automotive news, car news, civic recall, honda airbags, honda news, honda recalls, honda trouble, paul a. eisenstein, paul eisenstein, safety news, thedetroitbureau, toyota recalls
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TheDetroitBureau’s exclusive report cautions earlier Prius model-years may also have brake problems.
by Paul A. Eisenstein on Feb.09, 2010

Prius under the microscope: 2010 models recalled, but could braking problems plague earlier models?
Admitting his company is not “infallable,” Toyota President Akio Toyoda today announced the recall of 430,000 Prius hybrids worldwide, saying it is time for the embattled automaker to “face up to the facts” and deal with its safety problems.
The recall involves not only the latest, 2010 Prius but also another dedicated hybrid, the new Lexus HS250h. About 127,500 vehicles are being called back in the U.S., while another 53,000 are involved in Europe. The vast bulk of the recall affects hybrids sold in Japan, where the Prius is not just the best-selling gasoline-electric model but the top seller among all vehicles sold in Toyota’s home market.
“I don’t see Toyota as an infallible company that never makes mistakes,” said a chastened President and CEO Akio Toyoda, during a Tokyo press conference today. “We will face up to the facts and correct the problem, putting customers’ safety and convenience first.”
But even as Toyota steps up with a recall for the third-generation Prius model, which it launched last spring – addressing a problem TheDetroitBureau.com first reported on December 24, 2009 – this magazine finds there could be further brake issues with Toyota’s most popular hybrid not covered by the new service action. Click Here for the complete story.
(Prius owners with complaints should report them to the NHTSA Vehicle Safety Hotline at 1-888-327-4236 or http://www.safercar.gov, and Toyota at 800-331-433. Have your VIN number in front of you when you call. )

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An investigative report uncovered a sizable number of complaints to federal regulators that involve Prius vehicles sold prior to the 2010 model-year. It is yet unclear precisely how serious the potential issue is, or how extensive, but a number of owners tell TheDetroitBureau.com they experience the same sort of momentary brake loss Toyota now plans to correct on the 2010 hybrids.
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Tags: 2010 toyota prius, auto news, auto safety, car news, electric car news, paul a. eisenstein, paul eisenstein, prius brakes, prius recalls, prius safety, safety news, thedetroitbureau, toyota news, toyota recalls, toyota safety
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Will earlier models require recall or service actions, as well?
by Paul A. Eisenstein on Feb.08, 2010
(c) 2009 TheDetroitBureau.com
(The following story has been revised due to breaking news of the Toyota Prius recall. Click Here for that story)

Most observers anticipate a recall of the 2010 Toyota Prius to solve brake problems, but could earlier models face similar action?
How far back do potential braking problems with the Toyota Prius – the world’s most popular hybrid and the best-selling car of all types in Japan – go? Research by TheDetroitBureau.com suggests the answer is much further than initially believed, and could involve vehicles dating back to the 2005 model-year or even earlier.
After initially downplaying complaints by owners that 2010 Prius brakes could release unexpectedly, the troubled Japanese manufacturer’s CEO Akio Toyoda admitted the maker must “face up to facts,” and recall 430,000 vehicles, including not only its best-selling hybrid but also the Lexus HS250h, a luxury model using essentially the same technology.
But even as Toyota prepares for another embarrassing recall, an investigation by TheDetroitBureau.com finds that complaints about the hybrid’s brakes and other traction systems may extend back well before the launch of the third-generation Prius, last spring. This magazine’s reporting team went into the extensive National Highway Traffic Safety Administration files for the Prius and found hundreds of customer complaints either directly detailing problems with Prius brakes prior to the 2010 model-year, or outlining compound issues that appear to involve both brakes and accelerator issues.
And that’s on top of a series of other problems, such as sudden headlight failures and unexpected powertrain shutdowns, that have been identified with the vehicle, which has become a favorite for both environmentally-minded and high-tech-oriented buyers in the U.S. and abroad. (Click Here for more on that story.)

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Observers suggest a consistency to the reported Prius issues, in that most seem directly linked to the vehicle’s numerous electronics systems – a fact one of the nation’s best-known “geeks,” Apple co-founder Steve “Woz” Wozniak, pointed out earlier in the week when he told various news media his car would “go wild,” at times due to an apparent glitch with its cruise control system. And while both safety experts and Toyota officials alike have registered frustration at trying to reproduce such problems, Wozniak said he could make his Prius act up at will.
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Tags: 2010 toyota prius, Toyota Prius, auto news, automotive news, car news, paul a. eisenstein, paul eisenstein, prius brakes, prius problems, prius recall, prius trouble, safety news, thedetroitbureau, toyota accelerators, toyota carpets, toyota news, toyota recalls, toyota safety
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Recall likely, according to reports and internal documents.
by Paul A. Eisenstein on Feb.07, 2010

How will Toyota handle the growing concerns about Prius brakes? An announcement is due this coming week, the maker says.
Toyota has confirmed plans it will deal with braking problems with its popular Prius hybrid model, first reported here back in December, but while a full recall is considered likely, a company source cautioned that the automaker could take less drastic steps, such as a service bulletin, which would make repairs to those who report problems to their dealers.
But with pressure mounting from regulators in the U.S., Japan and other parts of the world, it seems increasingly likely that a recall is the only way out for the maker, an embarrassing step that would drag the company’s halo vehicle – and the most popular gasoline-electric model in the world – into Toyota’s steadily worsening safety crisis.
So far, more than 8 million vehicles have been recalled by the automaker as the result of a pair of problems, including so-called carpet entrapment – in which loose floor mats can jam the throttle wide open – and sticky accelerators. Several million of those cars, trucks and crossovers are subject to both recalls.
But while Prius is impacted by the carpet entrapment issue, it also appears to be subject to an entirely separate problem involving its compound braking system. Under certain circumstances, when a 2010-model Prius hits a bump, pothole or slick surface, the brakes appear to release for up to a second, which at 30 miles an hour would translate into a vehicle sliding 44 feet without the ability to stop.

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Late Friday, Bob Carter, a group vice president with Toyota Motor Sales USA, sent an e-mail to U.S. dealers advising them the company is working on a fix for the problem that has been reported by well over 100 Prius owners, and should have something to announce early in the coming week.
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Tags: 2010 toyota prius, Toyota Prius, auto news, auto safety, car news, ken zino, paul a. eisenstein, paul eisenstein, prius brakes, safety news, thedetroitbureau, toyota accelerators, toyota carpets, toyota news, toyota recalls, toyota safety, toyota unintended acceleration
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Still no decision on how to handle Prius brake defects.
by Paul A. Eisenstein on Feb.05, 2010

How do you say "mea culpa" in Japanese? Toyota President and CEO Akio Toyoda apologized for the company's ongoing safety problems.
The yen stops here, according to Akio Toyoda, the president and CEO of Toyota Motor Co., and heir to the carmaker’s founding family today apologizing for the company’s safety problems.
“Many customers are wondering whether their cars are OK,” the chief executive acknowledged, saying “I offer my apologies for the worries.”
Speaking in a mix of Japanese and English, the executive tried to put a concerned face on the company’s mounting problems, which have led to the recall of about 10 million vehicles since last October, and which are being linked to a variety of new issues including what Toyota now admits was a defect in the braking system of its most visible offering, the hybrid Prius sedan.
“Please believe me. We always put customers first,” Toyoda said, turning to English, during a hastily staged news conference.

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The chief executive of the world’s largest automaker said, meanwhile, that Toyota has not yet decided how to handle problems with the Prius. After repeatedly downplaying owner reports of problems, the maker yesterday confirmed that it had uncovered a defect that can cause brakes on the hybrid to release for a second. Toyota has made changes meant to prevent the problem on vehicles it has been building since sometime in January, but it has so far declined to order a recall of 270,000 2010 Prius sedans already sold. Meanwhile, the automaker is looking to see if a similar problem plagues the dedicated Lexus hybrid, the HS250h, which the upscale brand introduced last year.
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Tags: Akio Toyoda, auto news, auto safety, car news, paul a. eisenstein, paul eisenstein, prius brakes, prius problems, safety news, thedetroitbureau, toyota news, toyota problems, toyota recalls, toyota repairs, toyota safety, toyota toyoda
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