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	<title>TheDetroitBureau.com &#187; National Institute for Automotive Service Excellence</title>
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		<title>Repair Charges Much Higher at New Car Dealerships</title>
		<link>http://www.thedetroitbureau.com/2009/03/repair-charges-much-higher-at-new-car-dealerships/</link>
		<comments>http://www.thedetroitbureau.com/2009/03/repair-charges-much-higher-at-new-car-dealerships/#comments</comments>
		<pubDate>Tue, 17 Mar 2009 08:21:08 +0000</pubDate>
		<dc:creator>Ken Zino</dc:creator>
				<category><![CDATA[Automobiles]]></category>
		<category><![CDATA[AAA]]></category>
		<category><![CDATA[Automotive Aftermarket Industry Association]]></category>
		<category><![CDATA[Motor Vehicle Owners' Right to Repair]]></category>
		<category><![CDATA[National Institute for Automotive Service Excellence]]></category>
		<category><![CDATA[The National Automotive Service Task Force]]></category>
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		<category><![CDATA[ken zino]]></category>
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		<description><![CDATA[As electronics and onboard computers have completely taken over the monitoring and control of critical areas of a vehicle -- brakes, tire pressure, steering, air bags, fuel delivery, ignition, oil change intervals, theft prevention, emission controls -- car owners are being forced to return to dealerships since independent shops do not have inexpensive access to necessary diagnostic equipment, troubleshooting codes and specialized tools.

A survey by AAA, a non-profit automobile club with more than 50 million members shows that about 10% consumers were unhappy in their most recent visit to a repair facility. The biggest complaints are the inability to fix problems on the first visit or to diagnose problems properly.

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