Posts Tagged ‘Dodge’

GM’s New App Turns Smartphones into Virtual Key

New app uses OnStar to access vehicle functions.

by Bryan Laviolette on Jul.22, 2010

Well, does this have anything to do with selling cars? Comments requested.

The automotive world is going smartphone app crazy.

The latest to join the fray? General Motors will roll out smartphone apps – specialized apps geared for customers of its four remaining U.S. brands – this fall.

GM will release a new app for smartphones that will allow owners to access all of the functions of a traditional key fob. No longer will the car owner have to be within a certain distance to control vehicle.

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Apps, Apt or Otherwise!

Say you park the car at the mall, but realize you forgot to lock it while shopping at Aeropostale. Just log in and send a remote lock signal to the vehicle.

This could also eliminate many of the calls subscribers make to have their vehicle unlocked by an OnStar advisor. So long as you don’t lock your phone in the car, you could just unlock it yourself.

(more…)

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Chrysler Smartphone App Coming

Starting with iPhone owners can view manuals and promotions.

by Bryan Laviolette on Jun.17, 2010

Chrysler Group LLC is the first automotive company to introduce vehicle-information apps. The app is free and will be available first on the all-new 2011 Jeep Grand Cherokee. The app will phase into select Chrysler, Dodge, Fiat, Jeep and Ram Truck vehicles by the end of this year.

The app is free and will be available first on the 2011 Jeep Grand Cherokee. The app will phase into select Chrysler, Dodge, Fiat, Jeep and Ram Truck vehicles by year end.

Chrysler is joining the smartphone craze with an app to help customers learn more about their vehicles and connect with other owners.

The new owner information app, an industry first, will be introduced with the 2011 Jeep Grand Cherokee, then rolled out for the rest of Chrysler’s lineup soon after. Initially, it will be available only for iPhone, but Droid and Blackberry versions will soon follow. It will play on the iPad, but images are not optimized for that platform.

Mopar President and CEO Pietro Golier made the announcement Thursday morning to reporters on a live chat feed.

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Your Source!

Customers can view owner’s manuals, product literature, feature descriptions, instrument panel information, maintenance and service contracts and frequently asked questions. They can browse and buy Mopar parts and accessories. Potential customers will be able to use the app to learn about Chrysler, Dodge, Ram, Jeep and Fiat vehicles.   (more…)

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Chrysler Launches May Sales Incentives

April sales while up still lagged the overall market.

by Ken Zino on May.04, 2010

Not a Chrysler product in the group. Click on the chart to enlarge.

Chrysler Group LLC today announced 0% financing on most 2010 model year Chrysler, Dodge, Jeep, and Ram truck vehicles when financed through GMAC Financial Services. The terms vary by brand, with three or five year loan lengths.

Cash rebates vary from $1,000 to $4,000.

Year-to-date, Chrysler sales at 330,000 units are up 2%, while the total light vehicle market is at 3.5 million units or +17%. Chrysler last month posted a 25% sales increase, which was its best year-over-year sales improvement since July 2005. (See the story Domestic Car Sales Jump in April )

The incentives announced today are valid through June 1, 2010.

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Marty’s Marketing Minutia

Advisory, art, attendance, ads, apps...

by Marty Bernstein on Jan.15, 2010

Committee being formed: Auto Anti Defamation League

Though not as damaging as the auto execs appearance, “the four bankers of the apocalypse” (as they were called by the NYT) appearance before the Financial Crisis Inquiry Commission, were publically castigated, criticized and condemned.

These leaders of the America’s “too big to fail” bankers, AKA arrogant schemers, defrauders and culpable, seemingly dazzled the commission with verbal flights of banking techno-speak and monetary gibberish.  It was a cluster you know what.

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Opinions!

In an apparent need to demean the four and thus the banking industry, the former California state treasurer Phil Angelides, who is chairman of the inquiry Commission, compared Goldman Sachs Group Inc.’s chief executive, Lloyd C. Blankfein, to a “used-car salesman who would sell a car with faulty brakes, then buy insurance on the driver.”

That is it. Enough is enough! Time for the AADL — Auto Anti Defamation League.

Bankers from the “too big to fail” group are contemptible, but to say used car salesmen are worse is to paint these valiant sales professionals with the same disparaging brush. Compared to the bankers, or posturing Congressional Committee members, they are above reproach.

Is this just another bureaucratic/governmental crack about the auto industry? If it is, time for a change, isn’t it?

Art from autos, autos as art

Drive, a new exhibit of three artists with automotive themes, open Saturday, January 16th at Daniel Klein Gallery in Birmingham, Michigan.

A mix of photography and paintings, the new show features work by:

  • Tim Buwalda whose paintings make new shapes from crashed automobiles
  • Cheryl Kelly’s paintings on aluminum are of muscle and classic cars
  • Liz Cohen’s photographs establish transformation as the theme (see jump for photo)

Ford’s consumer display

Last year Ford took a bold step and invested a not insignificant sum with Imagination, a long time Ford agency based in London, UK for creating a unique, educational and entertaining venue for its environmental display at the Detroit Auto Show. Click here to see a video of last year’s exhibit space.  (more…)

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Chrysler U.S. Sales Plummet 25% in November

More incentives added as Fiat-controlled maker struggles with product lines that are wildly out of sync with the market.

by Ken Zino on Dec.01, 2009

Bye, bye PentaStar?

It's going to take much more than a new logo.

Chrysler Group today reported a sales decline of 25% in November compared to what was also depressed month last year.

The company pointed out, however, that the Group’s market share increased slightly to 8.4% compared to October, based on a projected 11.0 million Seasonally Adjusted Annual Selling Rate (SAAR).

The Chrysler Sebring Sedan, Dodge Avenger, Dodge Journey and Dodge Grand Caravan all reported year-over-year sales increases.

However, car sales dropped 48% year-to-date and truck declined 24% in an overall market that is down roughly 24%. The flagship Chrysler brand declined 50%

The company has extended its sales incentives in an attempt to stop an industry-leading decline

(more…)

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Can This Latest Plan Save Chrysler?

Monumental challenges ahead as damaged brands have few new products in the short run, but will get freshenings.

by Ken Zino on Nov.04, 2009

By being "cheap" Chryser is running at break even.

By being "cheap" Chrysler is now at break even.

Can CEO Sergio Marchionne pull off another successful turnaround ala Fiat? That is the question being debated this morning in automotive circles.

Chrysler Group reported total U.S. sales for October of 65,803 units, an increase of 6% compared with September, but a decrease of 30% compared with the same period in 2008.

After years of financial engineering by corporate raiders at Daimler and Cerberus that stripped it of assets by loading it with debt,  and also left it short of design and engineering  talent, as well as purchasing and manufacturing expertise, crunch time has come.

Chrysler today has a quality-dreadful, gas guzzling truck-ridden lineup that is distinctly out of touch with the times. So it’s either the official public beginning of the end or start of another, yet another, comeback. That’s the debate.

In Auburn Hills against this backdrop, the embattled CEO of the New Chrysler Group came out swinging at the media who opine that the company is in dire financial condition and will not survive. It is necessary, of course, that Chrysler retain existing buyers and attract new ones if it is going to exist. So projecting confidence is the communications strategy of this day and for many more days — years –to come.

On cue in his opening remarks, Marchionne claimed that Chrysler Group now has $5.7 billion in cash on hand, up $1.7 billion from $4 billion in June when it emerged from bankruptcy. Chrysler ran break even in September, Marchionne said, and actually made a profit of $200 million in the third quarter – all assertions impossible to access since the privately held company is not filing statements that meet generally accepted accounting participles.

As a side observation, this puts the other North American taxpayer-propped automaker, General Motors, under extreme pressure to make similar claims when it releases its first post bankruptcy statement later this month. But this was sideshow to the three ring circus that was now well underway at Chrysler headquarters.

(more…)

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Chrysler Sold to Fiat. Immediate Organizational Changes Are Announced

Sergio Marchionne is the new CEO. EVP Steve Landry Retires.

by Ken Zino on Jun.10, 2009

Sergio Marchionne

Chrysler Group needs to sell off its bloated inventory and get factories producing again.

Sergio Marchionne, Chief Executive Officer of the New Chrysler Group, put in place a new organization at the same time the sale of Chrysler to Fiat was completed this morning.

The U.S. Supreme Court late yesterday lifted a stay, allowing the sale to proceed. Under the terms approved by the U.S. Bankruptcy Court in New York and antitrust regulators, the company formerly known as Chrysler LLC formally sold substantially all of its assets, without most of its debts and liabilities, to a new company that will operate as Chrysler Group LLC.

In addition to Mr. Marchionne, currently the Chief Executive Officer of Fiat S.p.A. serving as CEO, Chrysler Group LLC will be managed by a nine-member Board of Directors, consisting of three directors to be appointed by Fiat, four directors to be appointed by the U.S. Government, one director to be appointed by the Canadian Government and one director to be appointed by the United Auto Workers’ Retiree Medical Benefits Trust. The Board is expected to name C. Robert Kidder as Chairman. The process of determining additional board members is continuing.

Chrysler Group LLC said in a statement that it is restructuring to concentrate on the Chrysler, Jeep, Dodge vehicle lines and the Mopar brand of aftermarket parts.

A large, potentially fatal, issue remains with Chrysler’s currently depressed sales levels, and as a result how long it takes to sell off the current inventory. All Chrysler plants have been idled since its bankruptcy filing and it is uncertain when they will resume production. Its suppliers are facing their own insolvencies.

The sales challenge confronting Chrysler as it emerges from bankruptcy is gargantuan. Before the Chrysler bankruptcy filing in March, the company had an average of $5,566 of incentives in effect — roughly 20% to 25% of the wholesale cost of a vehicle — and sales declined almost 50% anyway.

“I personally feel privileged to have the opportunity to lead the New Chrysler and to work with senior management to build this company and our great brands into all we know they can and should be,” said Sergio Marchionne, who today was named Chief Executive Officer of Chrysler Group LLC. “That effort starts with leadership.”

To assist the new company in the transition, Jim Press is appointed Deputy CEO and Special Advisor, reporting to Mr. Marchionne. The company said Press will be instrumental in the restructuring of the Chrysler Group. Press served most recently as Chrysler LLC Vice Chairman & President.

Steven Landry, Executive Vice President, North American Sales & Marketing, Global Service & Parts, announced his intention to retire. Mr. Landry offered to assist the new company in the transition. (more…)

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Cadillac Top Brand in Customer Satisfaction

National survey measures 2009 new vehicle happiness.

by Ken Zino on May.19, 2009

2009 Cadillac Escalade ESV

It is of course GM's over reliance on trucks and its inability to increase its market share in cars that is largely responsible for its pending bankruptcy.

For the second straight year, Cadillac ranks highest among new car owners, taking the Highest Satisfaction Brand honors in the 13th Annual Vehicle Satisfaction Awards (VSA) from consulting firm AutoPacific.

In addition to Cadillac’s overall award, the Cadillac Escalade was the VSA category winner in the Luxury Sport Utility segment, contributing to Cadillac’s win as the top-ranked brand for vehicle satisfaction. Cadillac has been rated among the top five overall brands all 13 times the annual survey has been conducted.  It is of course GM’s over reliance on trucks and its inability to increase its market share in cars that is largely responsible for its pending bankruptcy.

The vehicle – car or truck – registering highest overall satisfaction in 2009 is the Lexus LS. The LS scored 99 points above the industry average to place first among all 2009-model year vehicles. In an interview with TheDetroitBureau.com, the head of Lexus said that the brand was struggling to be profitable in the current sales environment.

Parent Toyota Motor Corporation finished off fiscal 2009 with a huge $7.7 billion loss during the fourth quarter of the traditional Japanese fiscal year, which ended March 31. The fourth quarter loss left the Japanese auto giant with a decidedly non-traditional full-year loss of $4.4 billion, the largest in the company’s 71-year history. 

AutoPacific claims that the winners perform well in 48 separate categories that “objectively measure” the ownership experience. The survey includes responses from more than 25,000 2009 model new vehicle owners and lessees. The company did not release the names of its automaker clients.   (more…)

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Chrysler Fires 789 Dealers

Cleaning up the distribution system is key to a viable company.

by Ken Zino on May.14, 2009

PentaStar

The 789 terminated dealers accounted for only 14% of Chrysler's total sales volume.

Chrysler LLC this morning filed a motion with the U.S. Bankruptcy Court in New York cancelling its U.S. dealer agreements with 789 dealers in 49 states. The only state spared was Alaska. If the court approves, and there is no reason to think it won’t, 2,392 Chrysler, Jeep or Dodge dealers will continue with the new company as it emerges from bankruptcy in a global alliance with Fiat.  

For owners and prospective customers, this latest development clarifies where to buy or where to get Chrysler products serviced. The 789 terminated dealers accounted for only 14% of Chrysler’s total sales volume.

“This is a difficult day for us, but we’re going forward with the approval of the bankruptcy court,” said vice chairman Jim Press.  “There are no winners and no losers. This is the way it is,” said Press, adding Chrysler will now have a “once in lifetime” opportunity to build a powerful dealer network that maximizes dealer franchise value, sales and convenience for customers. 

Clearly the losers are the 789 dealers who will no longer be authorized to handle Chrysler products. However, many of them, 44%, were dualed with other makes, or sold more used cars than new cars, creating opportunities for them to remain in business. (more…)

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Marty’s Marketing Minutia

Survival, Schadenfreude and Sympathy for Chrysler.

by Marty Bernstein on May.08, 2009

Screen shots of television advertising campaign, "We're building a new car company."

Screen shots of the new television advertising campaign, "We're building a new car company."

Marketing Mavens Advice for Chrysler

The epicenter of the domestic automobile business these days resides in Courtroom 523 at the U.S. Bankruptcy Court, Southern District of New York at One Bowling Green, New York, where Judge Arthur J. Gonzales, a respected jurist, is ruling on the corporate future of Chrysler, LLC in bankruptcy case 09-500002.

Through the legal funnel, a maelstrom of claims, analysis, counter-claims, appeals and rulings, Chrysler will emerge in a new business model. But a significant, critical key issue will remain unresolved, unsettled and unknown: How to get customers into showrooms to even consider buying a new Jeep, Dodge or Chrysler.

The facts are well known. Chrysler’s corporate image and reputation and that of its three brand names is that of severely damaged goods — product quality has been poor, designs lackluster, there’s no financing available, factories have shut down, people laid off, dealers are being closed and there’s a host of other issues and problems that must be addressed and considered.

What to do?

This is the perfect storm, cliché aside. What can Chrysler do, what must it do to attract potential customers, prospective clients and prospective consumers into its showrooms?

That is exactly the question I presented to several of the best and brightest minds I know in marketing, advertising, promotion and public relations earlier this week.

Some of those queried are key creative, marketing and executives in major ad agencies with automotive and non-auto clients, others are CMO’s or ad directors of competitive companies, big time media mavens and even academic intellectuals were contacted. All were promised that they would remain anonymous, replies strictly confidential since enough auto-ad-types are on the beach already. So here are some of their thoughts:

Maven #1: Obama has given Chrysler the chance to re-invent itself. They should take advantage of it. A little confident truth couldn’t hurt. This is news that I would tell customers. Imagine these creative platforms:

  • Made in Detroit, backed by Washington
  • Obama is behind our company, so yon can get behind the wheel of our cars
  • We’re not going out of business, we’re re-inventing our business

On the big picture, Chrysler and Dodge should be retired. These are names associated with a loser third-string car company. Fiat and even Alfa Romeo are not much better. If I were running Chrysler, I would simply invent a new brand. A new car company for a new millennium. Call it Verde. (Italian for green). And not Verde Moors. Just Verde.    (more…)

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