While Japanese makers continue to dominate the influential Consumer Reports annual vehicle reliability survey, General Motors, Audi and Volvo made significant gains, each cracking into the Top 10 this year.
While Detroit makers, on the whole, have been gaining ground, Ford Motor Co. dipped well below average. The second-largest of the domestic auto manufacturers has been hammered by complaints about its digital infotainment systems – an issue that has been causing grief for many of its competitors, as well, according to the CR survey of 1.1 million vehicle owners.
The annual survey contained a number of surprises, including some unexpected problems plaguing traditionally Japanese manufacturers. Meanwhile, Consumer Reports announced that some of the most popular Asian products, including Toyota’s Camry, RAV4 and Prius V models, have lost their coveted “Recommended Buy” rating because of their poor performance in new crash tests.