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Volvo Offering Lifetime Warranty on Repairs

Program covers both parts and labor on post-warranty service.

by on Jul.10, 2015

Once your new Volvo comes off warranty you'd only have to pay for a covered repair once, even if the part breaks again.

Tired of fixing your old car and then having to pay for the same repair a year or two later? Volvo has an answer for you.

The Swedish maker has introduced a new lifetime warranty on repair parts and labor it’s calling the “Pay Once and Never Pay Again” program. The program appears to be aimed at both building the brand’s image and helping drive more repair work into dealer service bays.

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“The lifetime parts and labor warranty is a commitment to both quality vehicles and quality customer relationships,” says Lex Kerssemakers, the recently appointed President and CEO of Volvo Cars of North America, “everyone should feel confident that Volvo is here to support our customers throughout the ownership of their vehicle.”

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Cadillac Matches BMW on Free Maintenance

GM luxury brand also to provide 50,000-mile service, like BMW.

by on Jun.21, 2010

$0 for all BMW maintenance and $0 for Cadillac. Volvo might have the best coverage.

Cadillac announced today that it would provide owners of all 2011 models with required maintenance services for the first four years or 50,000 miles.

The latest marketing move follows an announcement yesterday that Lincoln, Ford’s luxury brand, would offer free maintenance, but only as a sales promotion for a limited time.

As is typical of the programs, Lincoln will cover oil changes, tire rotations, vehicle inspections, engine belts and hoses for three years or 45,000 miles, as well as wear items, including brake pads and wiper blades on models purchased through September 7. (Personally, I don’t see how Lincoln cannot get in the game for a longer period of time now.)

Both moves emulate BMW’s existing plan, which it calls the most comprehensive maintenance programs in its class, covering all factory-recommended maintenance services during the New Vehicle Limited Warranty Coverage Period, which is four years or 50,000 miles. BMW estimates that owners of competitive luxury cars can spend more than $1,000 during the same period, excluding replacement tire costs.

However, Volvo has a claim for best since its Safe + Secure Coverage Plan is for five years or 60,000 miles, which ever comes first, and is transferable to the next owner. It includes 5 years/60,000 miles of new car warranty; 5 years/60,000 miles of complimentary factory scheduled maintenance; 5 years/60,000 miles of wear and tear coverage; 5 years/unlimited miles of roadside assistance.

It’s now clear a free-maintenance contest is underway. Look for more such offers. Curiously absent are Audi, Lexus and Mercedes-Benz, all of whom once offered free maintenance in the U.S., but the expense and what they claim was negligible buyer interest led to their  demise.

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No Fine Print!!

Cadillac’s so called Premium Care Maintenance, covers scheduled oil changes, tire rotations, replacement of engine and cabin air filters and a multi-point vehicle inspection.   (more…)