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Toyota Pedal Repair: Frequently Asked Questions

Here is the latest from Toyota Motor Sales on how to get your sticking Toyota accelerator pedal, eventually, fixed.

by on Feb.01, 2010

How long it will take to shim the pedal in millions of vehicles is an unanswered question.

Inquiries continue to increase about the controversial Toyota sticking accelerator pedal recall.

Toyota announced a fix in the early hours of this morning. These are the latest statements from Toyota about what it will do to solve the problem in North America.

When is an entirely different matter? There are millions of affected vehicles, and it is not clear how the limited number of dealers can service them in a timely manner, even if it is a 30-minute fix that just shims the pedal. The views expressed are those of Toyota and not necessarily those of the TheDetroitBureau.com. – Ken Zino, editor-in-chief.

1. What is the solution Toyota announced to fix sticking accelerator pedals?

Limiting pedal travel solves the problem?

Toyota’s engineers have developed and rigorously tested a solution that is both effective and simple. A precision-cut steel reinforcement bar will be installed into the accelerator pedal assembly, thereby eliminating the excess friction that has caused pedals to stick in rare instances.

2. What is the problem that could cause accelerators to stick and led to the recall?

The issue involves a friction device in the pedal designed to provide the proper “feel” by adding resistance and making the pedal steady and stable.

This friction device includes a “shoe” that rubs against an adjoining surface during normal pedal operation. Due to the materials used, wear and environmental conditions, these surfaces may, over time, begin to stick and release instead of operating smoothly. In some cases, friction could increase to a point that the pedal is slow to return to the idle position or, in rare cases, the pedal sticks, leaving the throttle partially open.

3. How does a steel reinforcement bar solve this problem?

The steel reinforcement bar will reduce the surface tension between the friction shoe and the adjoining surface. With this reinforcement in place, the excess friction that can cause the pedal to stick is eliminated.

4. How does Toyota know that this solution will be effective?

We have confirmed the effectiveness of the newly reinforced pedals through rigorous testing on pedal assemblies that had previously shown a tendency to stick.  Nothing is more important to Toyota than the safety and satisfaction of our customers, and we have high confidence in our solution for fixing our customers’ vehicles.

5. When can I get my vehicle fixed?

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Watchdogs!

We will begin contacting customers to let them know when to bring in their vehicles for the fix, and some of them will be notified as early as this week.   (more…)