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More Trouble for Tesla: Consumer Reports Trashes Reliability

Model X rated “sixth least reliable vehicle” in latest owner study.

by on Oct.25, 2016

Tesla's Model X has had a series of major quality problems, especially with the falcon doors.

Already facing growing concerns about quality issues with its newest electric vehicle, the Model X SUV, Tesla Motors was hammered by influential Consumer Reports magazine this week, the non-profit publication ranking the California carmaker 25th of 29 brands in its annual automotive reliability study.

It wasn’t all bad news. After faring poorly in the 2015 auto survey, CR said the Tesla Model S actually had “improved reliability.” But the newer Model X “has a long way to go,” with a variety of issues including balky falcon wing doors, locks, latches and other systems.

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The Model X is “the sixth least reliable vehicle in our survey, and there are some monumental challenges with that vehicle,” Jake Fisher, Consumer Reports’ director of automotive testing, said during an appearance before the Detroit Automotive Press Association. “It’s unclear,” he added, “whether they will get the ‘falcon wing’ doors right ever.”

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Nissan Launches ProPilot At Awkward Moment

Japanese automaker opts for cautious approach as Tesla Autopilot comes under fire.

by on Jul.15, 2016

The new ProPilot system goes beyond active cruise control but is not hands-free.

With a goal of launching its first fully self-driving vehicle barely four years from now, Nissan is taking a first big step to get there with the launch of its new ProPilot system.

But the debut of the semi-autonomous technology comes at a potentially awkward moment, rival Tesla Motors taking serious heat for a series of crashes that may be linked to the U.S. maker’s similar Autopilot systems.

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It’s perhaps no surprise, then, that Nissan officials put as much emphasis on the limits of ProPilot as they did on the new system’s capabilities during a preview at the company’s headquarters in Yokohama, Japan.

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Lexus, Toyota Top Latest Consumer Reports Reliability Survey

CR yanks recommendation for Tesla Model S.

by on Oct.20, 2015

Lexus ranked at the top of the CR Automotive Reliability Study thanks to vehicles like the RX450h.

As has been the case consistently over the past few decades, Toyota and its upscale Lexus brand once again topped the 2015 Consumer Reports Automotive Reliability Study; but the annual survey of U.S. motor vehicle owners also revealed a number of surprises.

Among other things, the CR study shows big gaps between the best and worst manufacturers, whether Asian, American or European. And while some of the biggest reliability issues in recent years have involved advanced infotainment technologies, the 2015 study indicates U.S. motorists have also been experiencing serious problems with the latest, high-mileage transmissions.

Another unexpected finding comes as a bit of an embarrassment for Consumer Reports itself. Earlier this year, the magazine gave its highest rating ever to the Tesla Model S. But CR has now withdrawn its sought-after “Recommended Buy” endorsement from the battery car because of significant reliability issues.

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“Tesla has moved from ‘Average’ to ‘Below Average,’ said Jake Fisher, who oversees automotive testing for the non-profit magazine. “Were no longer recommending the Model S,” which suffered from a variety of issues, ranging from squeaks and rattles to drivetrain failures, as well as electric door handles that wouldn’t operate properly, explained Fisher.

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