Detroit Bureau on Twitter

Posts Tagged ‘tesla quality’

“Widespread shortcomings”: Key Analyst Trashes Tesla Model 3 After Test Drive

“Relatively poor” fit and finish, says Bernstein analyst.

by on Nov.10, 2017

A handful of Model 3 sedans at the Fremont plant waiting to be delivered to early customers.

Already hammered by manufacturing problems that have severely limited line rates at its Fremont, California assembly plant, Tesla’s Model 3 is being trashed by a key automotive industry analyst after taking the compact battery-electric vehicle for a test drive.

The Model 3 is Tesla’s first entry into the mainstream automotive market and, unlike its earlier models which appeal to affluent buyers with multiple vehicles, the new sedan is going after everyday owners who may have only one vehicle at home. As such, getting quality right is expected to be a critical challenge for the California-based automaker.

The Last Word!

“Our inspection revealed widespread shortcomings in fit and finish ,” wrote Bernstein analyst Toni Sacconaghi, after taking the Model 3 for a test drive out of Tesla’s showroom in Brooklyn. “Tesla representatives acknowledged some of the fit issues, but stated that they believed that Model 3 was much further ahead than where Model X and S had been at this point in production.”

(more…)

Fear of “Manufacturing Hell” Has Investors Unplugging From Tesla

Model 3 ramp-up could prove seriously challenging, CEO Musk warns.

by on Aug.01, 2017

An SRO crowd gathers for the event marking the delivery of the first Tesla Model 3 on 7-28-17.

After spending months driving up the shares of Tesla, Inc., investors seemed ready to run on Monday after outspoken CEO Elon Musk warned that his company could face a half-year of “manufacturing hell” trying to ramp up production of the new Model 3 battery-electric sedan.

The Model 3 is Tesla’s long-awaited entry into the mainstream market, with prices ranging from around $35,000 to $60,000. The California carmaker is believed to have as many as 400,000 advance reservations. But it will face a serious challenge, Musk acknowledged, boosting production at the Tesla plant in Fremont, California to the point where it can roll out the promised 500,000 vehicles next year.

Breaking News!

Investors aren’t the only ones worried. A group of Tesla workers on Monday asked the company’s board to provide a plan that will, among other things, address worker safety during an aggressive ramp-up aiming to boost production almost five-fold from 2017 to 2018. Tesla has come under fire in recent months over allegations of unusually high injury rates at the suburban San Francisco plant.

(more…)

Tesla Set to Launch Sales, Production of Model 3

Critical test for battery-carmaker set to get underway.

by on Jul.03, 2017

Tesla could hit its mark for the first time by rolling out the first saleable Model 3 this week.

The biggest test Tesla has ever faced is about to get underway, CEO Elon Musk announcing plans to roll the first saleable Model 3 off the line on Friday, the same day customers will be able to place official orders for the new battery-electric vehicle.

The Model 3 will be Tesla’s first entry into the mainstream electric market, with its $35,000 base price running roughly half that of the company’s current Models S and X offerings. Tesla has reported taking over 300,000 advanced registrations for the vehicle, each with $1,000 deposits, but one key question is how many of those will translate into actual orders.

Stay Plugged In!

The other question is how quickly Tesla will be able to meet demand. In a Sunday evening tweet, Musk said he expects that “Production grows grows exponentially, so Aug should be 100 cars and Sept above 1,500. Looks like we can reach 20,000 Model 3 cars per month in Dec.”

(more…)

Tesla Back in Consumer Reports’ Good Graces

Models S, X rewarded for return of auto-braking.

by on May.24, 2017

Tesla temporarily disabled auto-braking when it revised its hardware before finish a software upgrade.

After slamming the automaker for some serious concerns over safety, Consumer Reports has upgraded two of Tesla’s battery-electric vehicles.

The non-profit publication slammed both the Tesla Models S and X last month when it discovered the recently updated EVs did not have working automatic emergency braking, or AEB, systems – something that was offered on the older versions of the electric sedan and SUV. Using over-the-air updates, however, Tesla has activated that technology on the newer models.

Subscribe Now!

“It’s uncommon for a newer vehicle to be less capable than an older vehicle, especially when it comes to safety,” said CR’s director of automotive testing, Jake Fisher.

(more…)

Consumer Reports Takes Another Swipe at Tesla Model S

Electric sedan downgraded over lack of emergency auto-braking.

by on Apr.26, 2017

Tesla says its Model S has standard Emergency Auto Braking, but it isn't active on some vehicles.

The influential Consumer Reports magazine has again downgraded Tesla’s Model S sedan, this time due to a lack of an important safety feature that was supposed to be included as standard equipment.

CR has downgraded Tesla products on several occasions, though past moves focused on quality concerns. This time, the magazine said, the Model S produced over the last six months did not have a working emergency auto-braking, or AEB, system, apparently because of a problem with software that was supposed to control an updated version of the AEB hardware introduced in October 2016.

Breaking News!

It’s the latest in a series of problems involving Tesla’s high-tech safety technology. Last week, Tesla was hit with a lawsuit claiming that its optional, semi-autonomous Autopilot system is “unusable and demonstrably dangerous.” Days later, the battery-carmaker announced a recall covering a parking brake problem affecting 53,000 vehicles.

(more…)

Despite Ongoing Quality Issues, Tesla Owners Bond with Their Cars

“Owners see themselves as pioneers.”

by on Mar.21, 2017

Despite endemic quality problems, Power finds strong emotional attachment to Tesla products.

Tesla owners could be accused of having a love/hate relationship with their vehicles. The maker’s Models S and X have repeatedly been slammed for serious quality issues, yet owners retain a strong emotional bond to those battery-electric vehicles, according to a new study by J.D. Power and Associates.

But the question is whether those buying the next generation of Tesla products, starting with the Model 3 sedan set to go into production in July, will be nearly as forgiving. Moving into the mainstream carries significant risks, according to various analysts.

Subscribe Now!

“Tesla owners see themselves as pioneers who enjoy being early adopters of new technology,” said Kathleen Rizk, director of global automotive consulting at J.D. Power. “Spending $100,000 or more on a vehicle that has so many problems usually would have a dramatically negative effect on sales and brand perception. Right now, though, Tesla seems immune from such disenchanted customers.”

(more…)

More Trouble for Tesla: Consumer Reports Trashes Reliability

Model X rated “sixth least reliable vehicle” in latest owner study.

by on Oct.25, 2016

Tesla's Model X has had a series of major quality problems, especially with the falcon doors.

Already facing growing concerns about quality issues with its newest electric vehicle, the Model X SUV, Tesla Motors was hammered by influential Consumer Reports magazine this week, the non-profit publication ranking the California carmaker 25th of 29 brands in its annual automotive reliability study.

It wasn’t all bad news. After faring poorly in the 2015 auto survey, CR said the Tesla Model S actually had “improved reliability.” But the newer Model X “has a long way to go,” with a variety of issues including balky falcon wing doors, locks, latches and other systems.

Brand News!

The Model X is “the sixth least reliable vehicle in our survey, and there are some monumental challenges with that vehicle,” Jake Fisher, Consumer Reports’ director of automotive testing, said during an appearance before the Detroit Automotive Press Association. “It’s unclear,” he added, “whether they will get the ‘falcon wing’ doors right ever.”

(more…)

Why is Tesla’s Musk Sleeping on the Factory Floor?

Battery-carmaker “hell-bent” on solving quality problems, says CEO.

by on May.05, 2016

CEO Elon Musk trying to get out of the trouble Model 3 through its falcon doors.

He may be worth billions, but Tesla Motors founder and CEO Elon Musk apparently likes to rough it. He’s been spending a lot of nights curled up in a sleeping bag at the company’s Fremont, California assembly plant, he revealed during a Wednesday evening teleconference.

It has nothing to do with the fact that Musk is getting divorced again. The South African-born executive is trying to stay as close as possible to the plant as it struggles to resolve embarrassing quality problems while getting set up for next year’s launch of the Model 3 battery-electric vehicle.

Electrifying!

The well-reported quality snags have already cost the bigger Tesla Model S its coveted “Recommended Buy” endorsement from influential Consumer Reports magazine. And industry analysts warn that if the problem carries over to the Model 3, it could short-circuit initially strong demand for the more affordable electric sedan.

(more…)

Tesla Still in Red, But Loss Narrows

CEO Musk calls solving quality problems "the key thing we have to achieve."

by on May.04, 2016

Tesla CEO Elon Musk in front of an image of the Model X SUV - which has been plagued by quality problems since its launch last year.

Struggling to solve quality problems with its first two models while getting ready to launch the all-new Model 3, Tesla Motors rolled up another deficit for the first quarter of 2016, but the losses narrowed, taking industry analysts by surprise.

The battery-electric automaker said it went $282 million into the red for the first three months of the year, or $2.13 a share. Excluding one-time items and using so-called non-GAAP accounting, the lose shrank to $75 million, or 57 cents a share, which was better than Wall Street had forecast, according to a survey of analysts by S&P Global Market Intelligence.

Your Auto Insider!

Finances were all but the secondary topic during a teleconference featuring Tesla founder and CEO Elon Musk and other senior executives. Much of the session focused on the upcoming Model 3 launch as well as efforts needed to resolve Tesla’s ongoing quality and reliability issues.

(more…)

Tesla Hammered by New Quality Woes with Model X

Battery SUV “more likely to have problems,” warns Consumer Reports.

by on Apr.20, 2016

The Tesla Model X falcon doors have been a major source of problems for owners.

Tesla is being hammered again for quality woes as a growing number of owners complain about the new Model X battery-electric sport-utility vehicle.

And after soaring to recent highs, the California carmaker’s stock is tumbling in the wake of a new report by Consumer Reports magazine spotlighting issues such as the frequent failure of the unique “falcon doors” on the Model X. The magazine noted a variety of other issues that have left customers increasingly frustrated.

Rely on Us!

“Tesla message boards are already swelling with complaints from Model X owners regarding balky doors, interior trim-piece tolerances, paint-spray quality, malfunctioning second-row seats, sheet-metal panel gaps, and climate control issues,” Consumer Reports said in website post.

(more…)