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Posts Tagged ‘Tesla Consumer Reports’

Consumer Reports Takes Another Swipe at Tesla Model S

Electric sedan downgraded over lack of emergency auto-braking.

by on Apr.26, 2017

Tesla says its Model S has standard Emergency Auto Braking, but it isn't active on some vehicles.

The influential Consumer Reports magazine has again downgraded Tesla’s Model S sedan, this time due to a lack of an important safety feature that was supposed to be included as standard equipment.

CR has downgraded Tesla products on several occasions, though past moves focused on quality concerns. This time, the magazine said, the Model S produced over the last six months did not have a working emergency auto-braking, or AEB, system, apparently because of a problem with software that was supposed to control an updated version of the AEB hardware introduced in October 2016.

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It’s the latest in a series of problems involving Tesla’s high-tech safety technology. Last week, Tesla was hit with a lawsuit claiming that its optional, semi-autonomous Autopilot system is “unusable and demonstrably dangerous.” Days later, the battery-carmaker announced a recall covering a parking brake problem affecting 53,000 vehicles.

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Tesla Delivers Unexpected Profit

Shares surge, though not everyone is convinced.

by on Oct.26, 2016

Tesla overcame quality problems enough to boost production and crawl into the black during Q3.

Long struggling in the red, Tesla Motors delivered a surprise profit, the maker delivering more cars than expected for the third quarter, after a shortfall during the first half of the year.

The black ink, a total of $22 million, or $0.14 a share, was a much-needed boost for a carmaker struggling to launch its first mainstream product next year. The announcement came just days after Tesla took a sharp hit from influential Consumer Reports magazine, which declared the California carmaker suffers from serious quality and reliability issues.

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The black ink sent shares of Tesla soaring after months of weak performance to $211.83 a share. But not all observers were convinced the company had achieved a long-sought breakthrough.

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More Trouble for Tesla: Consumer Reports Trashes Reliability

Model X rated “sixth least reliable vehicle” in latest owner study.

by on Oct.25, 2016

Tesla's Model X has had a series of major quality problems, especially with the falcon doors.

Already facing growing concerns about quality issues with its newest electric vehicle, the Model X SUV, Tesla Motors was hammered by influential Consumer Reports magazine this week, the non-profit publication ranking the California carmaker 25th of 29 brands in its annual automotive reliability study.

It wasn’t all bad news. After faring poorly in the 2015 auto survey, CR said the Tesla Model S actually had “improved reliability.” But the newer Model X “has a long way to go,” with a variety of issues including balky falcon wing doors, locks, latches and other systems.

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The Model X is “the sixth least reliable vehicle in our survey, and there are some monumental challenges with that vehicle,” Jake Fisher, Consumer Reports’ director of automotive testing, said during an appearance before the Detroit Automotive Press Association. “It’s unclear,” he added, “whether they will get the ‘falcon wing’ doors right ever.”

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Tesla Tops Sales Projection

But EV maker still falls short of original goal.

by on Jan.04, 2016

The new Tesla Model X opens its Falcon Doors.

Tesla Motors topped the 50,000 sales mark for 2015, its best-ever effort and slightly more than the maker had signaled it would deliver for the year – but that was based on revised numbers released last autumn and still fell short of the EV maker’s original target.

During the final quarter, Tesla delivered 17,400 of its battery cars, including a handful of the new Model X SUVs. That was 75% more than the same quarter in 2014, and a 48% increase over Tesla’s previous quarterly record.

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Tesla has far more ambitious goals for 2016, and, in a Sunday release, the company said the early roll-out of the new Model X is “in line” with its plans. All told, 208 of the battery utes have been delivered since sales began in September.

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Model S Quality Problems a Blow to Both Tesla and Consumer Reports

How can you be both the “best ever” and “undriveable”?

by on Oct.21, 2015

Tesla and Consumer Reports: friends no more?

Can you ever be both “the best ever” and “below average”? Apparently, you can if you’re the Tesla Model S and the one handing out the superlatives is Consumer Reports magazine.

Barely two months ago, the non-profit publication issued a breathless report announcing that the high-priced battery sedan had effectively broken its rating system, actually scoring more than a perfect 100 points. But on Tuesday, at a presentation to the Automotive Press Association of Detroit, Consumer Reports announced the very same vehicle had major reliability issues, at least according to the owners it surveyed.

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“Reliability has moved from ‘Average’ to ‘Below Average,’” said Jake Fisher, CR’s director of automotive testing. As a result, he added, “We’re no longer recommending the Model S.”

That move was the biggest surprise to emerge from the magazine’s annual Automotive Reliability Survey, and while it delivers a clear blow to Tesla, it also creates a cloud around Consumer Reports itself.

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Consumer Report Calls its Tesla Model S “Undriveable”

Electronic door module problems reportedly widespread.

by on May.18, 2015

Consumer Reports had difficulty testing Tesla's new Model S P85 D because the door handles didn't work.

Consumer Reports, the influential non-profit publication that once called the Tesla Model S the best vehicle it ever tested, had harsher words for the latest – and fastest – version of the battery-electric sedan.

The $127,000 vehicle turned out to be “undriveable,” the magazine said in a new blog post because of problems with the automatic door handles that are supposed to extend out when someone with the keys approaches the vehicle, didn’t work. It’s an issue that others have been complaining about.

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A new car shouldn’t have problems when you’ve owned it for less than a month,” the magazine said in its posting. “Yet Consumer Reports’ brand-new $127,000 Tesla Model S P85 D, with the fancy retractable door handles refused to let us in, effectively rendering the car undriveable.” (more…)

Tesla Takes Consumer Reports Top Spot – Again

Magazine names Model S “Best Overall” for second year in a row.

by on Feb.24, 2015

Tesla's Model S took the title of Best Overall vehicle in Consumer Reports' latest ratings.

For the second year in a row, the Tesla Model S captured Consumer Reports best overall vehicle award by scoring 99 out of 100 points in the magazine’s annual review of vehicles.

Tesla’s top-of-the-line electric vehicle, which was named the best model for 2014 too, couldn’t be overtaken by any of the new entries.

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“For all of the impressive new vehicles released in 2014, none was able to eclipse the innovation, magnificence and sheer technological arrogance of the Tesla,” according to the magazine. “That’s why it’s our best overall pick for the second consecutive year.” (more…)