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Tesla Announces No-Fault Battery Warranty; “Valet” Loaner Program

CEO Musk hints battery upgrade program “a good likelihood.”

by on Apr.26, 2013

Tesla CEO Elon Musk with a prototype Model S.

Tesla Motors CEO Elon Musk has announced a series of steps designed to give Model S electric vehicle owners “complete peace of mind” about the durability of their batteries and the cost and convenience of getting the Model S sedan serviced.

Meanwhile, Musk told TheDetroitBureau.com that there is a “good likelihood” that the California-based automaker will eventually offer owners the ability to upgrade their current lithium-ion battery packs as more advanced battery technology becomes available.

The Last Word!

“We’re focused on creating the world’s best factory service experience to match what many have called the world’s best car,” Musk said during a media conference call on Friday.

The Tesla founder outlined a variety steps that will be taken, including a new valet service program in which customers can have their Model S picked up by the dealer, rather than having to take it to the shop.  The valet will leave the owner with a Tesla Model S 85, the most expensive and longest-range version of the battery-electric vehicle, as a loaner.

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