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Posts Tagged ‘Strategic Vision Total Quality Index’

Fiat Chrysler Takes Top Honors in “Total Quality” Study

Charger, Challenger, Durango help push FCA to top spot.

by on Jul.17, 2015

The 2015 Fiat 500 Abarth edition.

Quality isn’t always measured the same way, or so one might surmise from the results of the latest annual Total Quality Index that puts Fiat Chrysler in the industry lead.

The trans-Atlantic automaker was the top manufacturer for the first time since the study was launched in 1995, according to California automotive research firm Strategic Vision, and FCA products ranked at the top of the class in six of 27 individual vehicle categories.

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The results come in sharp contrast to the findings of other recent surveys, such as the widely followed J.D. Power Initial Quality Study, where FCA was one of the bottom-ranked makers overall – Fiat the last among 33 brands and Chrysler ranked at 31st.

Officials at Strategic Vision counter that “counting problems” is no longer an effective way to measure quality, pointing out that even the worst brand is likely to experience just over one such complaint per vehicle.

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Kia, Audi, Jaguar Lead Annual Total Quality Index

Mercedes SL-Class takes top score in listing.

by on Jun.30, 2014

The Audi Q5 is one of three quality leaders produced by the German maker in this year's Total Quality Index from Strategic Vision.

With news of a record-setting number of recalls filling the eyes and ears of car and truck owners, finding out what brands produced the highest quality vehicles this year likely tops list of information wanted new vehicle buyers.

Strategic Vision released its 19th annual Total Quality Index winners today: Kia is the leader for non-luxury brands while Audi and Jaguar deadlocked for the luxury market.

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“What we learn from this year’s Total Quality results is the need for complete understanding of how buyers are influenced and it’s not just by counting problems,” says Alexander Edwards, President of Strategic Vision. (more…)