Detroit Bureau on Twitter

Posts Tagged ‘recalls’

Consumers Increasingly Frustrated, Dissatisfied by Recalls

Satisfaction levels falls to lowest level in over a decade.

by on Aug.25, 2015

More and more Americans are finding automotive recall notices in their mailboxes.

Have you received a recall for your car, truck or crossover? Maybe several? If so, chances are you’re growing frustrated and dissatisfied as a result.

A new study finds that, despite an overall increase in quality, the epidemic of recalls that reached an all-time record of 64 million vehicles last year has left Americans less happy with the cars and trucks they drive than at any time in more than a decade. And with the spate of new recalls showing little sign of slowing, the situation isn’t likely to improve anytime soon.

Your Inside Source!

“While it is true that all cars are now much better than they were 10 to 20 years ago, it is alarming that so many of them have quality problems,” said Claes Fornell, chairman and found of the American Consumer Satisfaction Index.


Ford Targeting Nearly 450,000 Vehicles With Two Separate Recalls

Power steering problems are primary issue.

by on May.27, 2015

One recall covers versions of the new 2015 Ford Mustang equipped with a 2.3-liter EcoBoost engine.

Ford is targeting nearly 450,000 vehicles as part of a pair of recalls, it announced today.

The primary problem is a flawed power-steering system on a variety of recent sedan and crossover models. But the second problem affects the turbocharged version of the recently redesigned Ford Mustang.

Keeping You Safe!

Ford says the bigger recall involves a problem so far linked to four minor crashes with no injuries. There have been no accidents, fires or injuries involving the Mustang defect.


Steering, Other Problems Lead to New Toyota Recalls

Bigger issue could leave Camry sedan with “complete loss” of power steering.

by on Mar.12, 2015

The Toyota Camry got a major update for 2015.

Toyota has ordered up several new recalls for a variety of issues, the most serious potentially leading to a “complete loss” of power steering in several of its most popular models, including the recently redesigned Camry sedan.

Though it would still allow a driver to muscle through turns, the maker warned, the problem “increases the risk of a crash.”

Safety News and More!

The second problem could cause some of Toyota’s RAV4 EV battery cars to unexpectedly shift into neutral making it impossible to move out of the way were the issue to occur while on a freeway or in a traffic jam.


Recalls Aside, Automobiles Becoming Safer than Ever

An era of zero fatalities may be within reach.

by on Dec.03, 2014

Volvo's new AstaZero safety proving grounds. The maker wants to see zero deaths in its vehicles.

With a record 54 million vehicles facing recall — and nearly another month to go before the books are closed on 2014 — it’s no surprise American automakers and auto buyers alike have been focused on safety this year.

But despite all the lapses that have seen dozens of deaths from faulty airbags and flawed ignition switches, there’s another side to the story: cars are safer than ever. U.S. highway fatalities are now about 40 percent down from their 1970s peak, even though there are more cars on the road logging more mileage.

A Safe Bet!

“I don’t think we’ve ever seen vehicle safety reach this level before,” contends Raj Nair, global product development director for Ford Motor Co.

The latest vehicles are not only better-equipped to survive crashes but also to avoid them altogether. That’s led several automakers, including both Nissan and Volvo, to declare that they hope to see no deaths occur in the new vehicles they bring to market by the beginning of the next decade.


Lawmakers May Bar Registration of Vehicles Not Repaired After Recalls

Vehicle owners reticent to get fixes completed.

by on Nov.24, 2014

Despite dominating the headlines, owners of vehicles with Takata airbags are likely to ignore recall notices that could save lives.

Recalls have hit an all-time high this year, so far totaling nearly 54 million vehicles. But even as daily headlines outline the risks of deadly defects like the General Motors ignition switch problem and Takata’s faulty airbags, millions of those vehicles will never get repaired, according to industry analysts.

With the National Highway Traffic Safety Administration stymied – even after pressing automakers to increase contact with owners of vehicles impacted by recalls – federal lawmakers may soon step in. One approach under study would bar motorists from registering vehicles that have not undergone repairs.

Your Automotive Source!

Automakers, who have found it difficult to recall compliance rates much beyond 75% to 80% appear to be warming to the idea. (more…)

My Car’s Been Recalled: Now What?

Recall notice provides next steps on getting repair completed.

by on Jul.23, 2014

If you find this in your mailbox, don't panic. Open it to find out what you need to do to ensure your vehicle is safe to drive.

Due to the sheer number of vehicles recalled in the United States this year – in excess of 40 million – you very well may have a vehicle that is involved in some sort of safety-related service action.

So, the big question is: what do I do now?

On Track!

Well, first: don’t ignore that notice. Experts warn that even seemingly minor recalls can involve life-threatening defects and must be dealt with. (more…)

Even Harley Hit with Recall

Bad timing for motorcycle riders.

by on Jul.10, 2014

The 2014 Harley-Davidson CVO Touring bike.

It seems like anything on four wheels has been subject to recall in recent months. Now, you can make that two. The latest manufacturer to issue a safety-related callback is Harley-Davidson.

The Wisconsin-based motorcycle manufacturer is warning that a brake defect on some of its latest models can cause the front wheels to lock up without warning. A total of 66,421 of its 2014 Touring and CVO Touring bikes are covered by the recall.

Your Auto Source!

The defect involves motorcycles equipped with anti-lock brakes that were produced between July 1, 2013 and May 7 of this year. Harley has records of five crashes, with two injuries, linked to the problem.


U.S. Makers Tracking to Decimate Recall Record in Just Six Months

GM leads the pack with 17.7 million vehicles called back.

by on Jun.24, 2014

Ford President Joe Hinrichs said the automaker hasn't changed its approach toward vehicle recalls this year.

It is the record no one wants to see broken, but everyone expects it will be. With yesterday’s recall of 3 million vehicles, automakers in the U.S. have recalled 31.4 million vehicles this year, easily surpassing last year’s total of 27.96 million in just under six months and within an eyelash of the record total of 33.01 million from 2004.

Automakers are certainly aware of dubious distinction they’re facing. Joe Hinrichs, president of the Americas, Ford Motor Co., notes there are “unique circumstances going on in the industry” right now. That said, Hinrichs insists Ford has not changed its corporate approach to recalls.

Safety News!

While General Motors is playing a central role in encroaching on the previous high-water mark with 17.7 million vehicles recalled this year, including 6 million recalled for faulty ignition switches, Ford may have a unique perspective on the current flurry of recalls. It wasn’t that long ago it was the poster child for automotive recalls due to the Firestone and Explorer debacle at the beginning of the decade. (more…)

Is Your Car Concealing a Deadly Defect?

A quarter of all owners never get recall repairs completed.

by on Jun.23, 2014

Clarence Ditlow, executive director of the Center for Auto Safety, notes there is no such thing as a small or minor recall.

The numbers have been adding up fast. Just since the beginning of this month, Japan’s five largest automakers have recalled nearly 6 million vehicles due to airbag problems. General Motors has staged more than three dozen recalls since the beginning of the year for all manner of issues impacting 20 million vehicles worldwide, nearly 18 million in the U.S. alone.

At the current pace, industry analysts anticipate the industry will soon exceed not only last year’s total of 27.96 million vehicles covered by safety-related recalls, but also the 33.01 million peak set in 2004.

Your Auto Source!

Yet – or perhaps because of – the fast clip of announcements, there’s concern that millions of those vehicles will never be repaired. According to data tracked by the National Highway Traffic Safety Administration (NHTSA), an average one of every four vehicles covered by a safety recall will never be fixed. (more…)

Government Shutdown Could Delay Launch of Some New Car Models

Mileage testing, recalls, crash investigations on hold.

by on Oct.04, 2013

Without the mileage numbers needed on "Monroney" window stickers, manufacturers cannot begin selling a new vehicle.

The four-day-old federal government shutdown is already being felt by the auto industry and the impact could force manufacturers, among other things, to delay the launch of some of their newest vehicles.

The highly politicized budget impasse has forced about 800,000 federal workers onto furlough, halting many services described as “non-essential.” But that could be a matter of debate to the auto industry. Among those services currently on hold are EPA testing programs used to determine the mileage ratings of new vehicles, as well as field crash tests by the National Highway Traffic Safety Administration.

Your Auto News Source!

That could cause headaches as the investigation continues into precisely why a Tesla Model S battery-car caught fire earlier this week in a Seattle suburb.  Normally NHTSA researchers would be working alongside Tesla investigators to determine the cause of what has been tentatively blamed on road debris puncturing part of the sedan’s 85 kilowatt-hour battery pack.