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America’s Highest-Quality Vehicles

The top-ranked models, by segment, in the 2015 J.D. Power IQS,

by on Jun.18, 2015

Porsche captured the top spot in J.D. Power's most recent Initial Quality Survey. The Boxster is the top choice in the compact sporty car category.

While fuel economy, design and performance are three of the factors that heavily influence the vehicles Americans choose when they go to the showroom, quality is often the deciding factor. The good news is that today’s cars, trucks and crossovers deliver better quality than ever, according to the latest J.D. Power Initial Quality Study.

Just two decades ago, the average vehicle was likely to suffer from as many as three to four “problems” during the first 90 days of ownership, early surveys revealed. But in the latest Power IQS, that’s down to barely one. And among the best models, many owners may find nothing to complain about at all while even the worst vehicles today would have been at the top of the chart at the turn of the Millennium.

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The 2015 Initial Quality Survey delivered some big surprises. For one thing, Kia was the second-ranked brand overall, behind only Porsche, and ahead of all the traditionally high-quality Japanese makers. Hyundai, at fourth, also led traditional quality benchmarks Lexus, Toyota and Honda. But which individual models topped the chart? (more…)

Kia, Audi, Jaguar Lead Annual Total Quality Index

Mercedes SL-Class takes top score in listing.

by on Jun.30, 2014

The Audi Q5 is one of three quality leaders produced by the German maker in this year's Total Quality Index from Strategic Vision.

With news of a record-setting number of recalls filling the eyes and ears of car and truck owners, finding out what brands produced the highest quality vehicles this year likely tops list of information wanted new vehicle buyers.

Strategic Vision released its 19th annual Total Quality Index winners today: Kia is the leader for non-luxury brands while Audi and Jaguar deadlocked for the luxury market.

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“What we learn from this year’s Total Quality results is the need for complete understanding of how buyers are influenced and it’s not just by counting problems,” says Alexander Edwards, President of Strategic Vision. (more…)

Initial Quality of New 2011 Models “Declined Considerably,” Cautions New Study

Annual J.D. Power report finds quality of older models “better than ever.”

by on Jun.23, 2011

The 2011 Dodge Durango was one of the rare all-new models to improve its quality score.

New car shoppers will find some good news and bad in the latest Initial Quality Study: the quality of all-new 2011 models “declined considerably”, but the quality of carryover products was better than ever, according to from Power and Associates.

Japanese automakers, led by Toyota’s Lexus luxury brand, dominated this year’s Initial Quality Study, or IQS, which measures problems with new vehicles during the first 90 days of ownership.  Honda jumped to second in the annual survey, but the biggest improvement was posted by perennial quality laggard Land Rover.

Significantly, after nearly matching the quality of the top Japanese brands just a year ago, Detroit’s Big Three makers slipped markedly in the 2011 IQS, but Detroit slipped in the latest study – in part due to problems with new technologies, such as the Ford Sync system.

A variety of issues led to the unexpectedly poor performance of all-new 2011 models – the first time since 2006 that newly-launched products haven’t improved in quality compared to the vehicles they replaced.  The most notable were engine/transmission problems, according to Power Vice President David Sargent.  But there were also significant issues with the latest audio/entertainment and navigation systems.

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“Clearly, consumers are interested in having new technology in their vehicles, but automakers must ensure that the technology is ready for prime time,” said Sargent, Power’s head of global vehicle research. “Successful companies will be those that can take this incredibly complex technology and make it reliable, seamless and easy for owners to operate while they are driving. There is an understandable desire to bring these technologies to market quickly, but automakers must be careful to walk before they run.”

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