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America’s Love Affair With the Car Hasn’t Ended, Finds New JD Power Study

“Many automakers are getting better at consumers what they want.”

by on Jul.26, 2017

Porsche led the latest APEAL study overall, three models, like the 911 also winning their segments.

It’s become conventional wisdom that Americans have fallen out of love with the automobile and would just as soon click on a smartphone app to call a ride-sharing service as actually own a vehicle.

But that doesn’t seem to pan out when you read the results of the latest APEAL study by J.D. Power and Associates. If anything, a summary of the report suggests “car owners’ love affair with new vehicle is stronger than ever.”

Power to the People!

“Many automakers are getting better and better at giving consumers what they want in a vehicle,” explained Dave Sargent head of global automotive research at Power. That’s especially true in mainstream market segments, he added, as “non-premium vehicles” add more and more of the safety and infotainment technologies traditionally reserved for high-line products.


Volkswagen, Porsche Take Top APEAL Honors

Automakers offer more APEAL-ing models says new study.

by on Jul.16, 2009

Though Volkswagen has lagged in recent quality surveys, products like the VW CC excelled in the 2009 J.D. Power APEAL study, which measures things owners find gratifying.

Though Volkswagen has lagged in recent quality surveys, products like the CC excelled in the APEAL study, which measures things owners find gratifying.

Porsche is the most APEAL-ing automotive brand on the market, according to a new study by J.D. Power and Associates, though Volkswagen has four of the most APEAL-ing products on the road, more than any other manufacturer.

The auto industry, on the whole, is producing products with more APEAL, reveals the 2009 Automotive Performance, Execution and Layout Study. Notably, Japanese vehicles lagged in the award, with some brands that do well on traditional quality surveys — such as Toyota — ranking near the bottom.

The APEAL study differs from traditional automotive surveys, such as Power’s own Initial Quality Survey, or IQS, in that it focuses on those things consumers find attractive about their vehicles — Things Gone Right, in industry parlance — rather than Things Gone Wrong.  Nearly 81,000 new car buyers were asked ranked how gratifying their vehicles are to own and drive according to 90 specific criteria. How it correlates to sales is unknown.

On a scale where a perfect product would score 1,000, new and redesigned models achieved a score of 790 points in this year’s APEAL study, 11 points higher than last year.  That’s 15 points higher than carryover vehicles, Power reports.

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“Most automakers are on track in terms of designing new models that are highly appealing,” said David Sargent, Power’s vice president of automotive research. “The greater challenge for manufacturers lies in creating models that launch with both strong appeal and high quality, which ultimately lead to improved sales through greater customer loyalty and advocacy.”