While they’re not necessarily connected, the sudden surge in recalls this year comes at the same time the overall quality of new cars, trucks and crossovers has shown an unexpected decline, according to the latest, widely followed J.D. Power Initial Quality Study.
Automakers seem to be having a lot of trouble getting all-new vehicles into production without launch problems, noted the 2014 IQS. Some of the biggest headaches are the result of the latest high-tech gadgetry that has becoming a must on today’s new vehicles. But the report also suggests that the harsh weather that has plagued much of the country over the last year has contributed to some of the problems, especially when it comes to engine and climate control systems.
“Automakers are trying to give consumers the new features and technology they want without introducing additional quality problems into their vehicles,” said David Sargent, vice president of global automotive at J.D. Power. “However, almost all automakers are struggling to do this flawlessly with some consumers indicating that the technology is hard to understand, difficult to use, or simply does not always work as designed.”