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America’s Highest-Quality Vehicles

The top-ranked models, by segment, in the 2015 J.D. Power IQS,

by on Jun.18, 2015

Porsche captured the top spot in J.D. Power's most recent Initial Quality Survey. The Boxster is the top choice in the compact sporty car category.

While fuel economy, design and performance are three of the factors that heavily influence the vehicles Americans choose when they go to the showroom, quality is often the deciding factor. The good news is that today’s cars, trucks and crossovers deliver better quality than ever, according to the latest J.D. Power Initial Quality Study.

Just two decades ago, the average vehicle was likely to suffer from as many as three to four “problems” during the first 90 days of ownership, early surveys revealed. But in the latest Power IQS, that’s down to barely one. And among the best models, many owners may find nothing to complain about at all while even the worst vehicles today would have been at the top of the chart at the turn of the Millennium.

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The 2015 Initial Quality Survey delivered some big surprises. For one thing, Kia was the second-ranked brand overall, behind only Porsche, and ahead of all the traditionally high-quality Japanese makers. Hyundai, at fourth, also led traditional quality benchmarks Lexus, Toyota and Honda. But which individual models topped the chart? (more…)

Kia, Audi, Jaguar Lead Annual Total Quality Index

Mercedes SL-Class takes top score in listing.

by on Jun.30, 2014

The Audi Q5 is one of three quality leaders produced by the German maker in this year's Total Quality Index from Strategic Vision.

With news of a record-setting number of recalls filling the eyes and ears of car and truck owners, finding out what brands produced the highest quality vehicles this year likely tops list of information wanted new vehicle buyers.

Strategic Vision released its 19th annual Total Quality Index winners today: Kia is the leader for non-luxury brands while Audi and Jaguar deadlocked for the luxury market.

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“What we learn from this year’s Total Quality results is the need for complete understanding of how buyers are influenced and it’s not just by counting problems,” says Alexander Edwards, President of Strategic Vision. (more…)

Quality Makes Big Gains, Says JD Power, But Tech Headaches Worsen

High-tech issues now the most serious issue for most manufacturers.

by on Jun.20, 2012

The newly redesigned Porsche 911 posted the best score in the history of the IQS.

Forget the flats, the rattles and wind noise, even the balky transmissions.  These days, the biggest headache for a new car buyer is likely to be the voice controlled infotainment system.

The good news is that the latest crop of new cars, trucks and crossovers are “better than ever,” according to the 2012 J.D. Power Initial Quality Study.  But while manufacturers have largely overcome the defects and malfunctions that traditionally plagued buyers, motorists are experiencing more issues with the latest in-car technologies, such as voice-controlled navigation and Bluetooth hands-free phones.

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The annual IQS asks owners to report on both defects and design-related issues during the first months after they’ve driven their new products home.  On average, the 2012 study found an average 102 “problems” for every 100 new vehicles.  That’s down from 107 “PP100” in 2011, to use Power-speak.

“This is, without doubt, the best level of quality we’ve ever seen,” noted Dave Sargent, vice president of global automotive at J.D. Power and Associates, or JDPA.

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