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Posts Tagged ‘Lincoln Sync’

Despite Problems, Ford Expanding Commitment as Sync Celebrates Fifth Anniversary

Live operator assist will be included with new Lincolns.

by on Nov.09, 2012

New Lincoln models, such as the 2013 MKZ, will get an expanded suite of Sync Services, including live operator support, free for three years.

Despite some persistent carping about the system’s effectiveness and ease of use, Ford Motor Co. and Microsoft are celebrating the fifth anniversary of the partnership which spawned the groundbreaking Sync voice-activated infotainment system.

With over 5 million Ford vehicles in the market using the technology – but with complaints leading to recent declines in quality and customer satisfaction surveys – Ford says it will stick with Sync and related systems like MyFordTouch, but also find ways to improve the usability of those technologies.

The Last Word!

It will also offer more features, Ford announcing that it will now offer three years of Sync Services — the upgraded version that provides live operator assist – on all 2013 Lincoln models. That notably includes the all-new Lincoln MKZ.


First drive: Lincoln MKS EcoBoost

EcoBoost is wonderful, but Lincoln's flagship sedan needs new infotainment interface.

by on Nov.11, 2010

The Lincoln MKS has a rather conservative design, but the performance of it's optional 3.5-liter twin-turbo V-6 is anything but conservative.

Here’s the problem with the Lincoln MKS, as it stands for 2011. The Ford Edge/Lincoln MKZ twins.

Yes, the MKS’ new EcoBoost engine is awesome, providing an extra 82 horsepower over the standard 3.7-liter V-6 with better fuel economy to boot. But the rest of the car is largely unchanged.

This year, Ford is introducing MyFordTouch – MyLincolnTouch in Lincolns – a new graphical interface for the automaker’s Sync infotainment system. First to get the new system are the Edge and MKX corssovers.

Reviews You Can Use!

Instead of the slick soft-touch buttons or optional touch screen system, the MKS, Lincoln’s flagship car, soldiers on with Ford’s old-style center console, old-tech instrument panel and antiquated steering wheel design.