Posts Tagged ‘lincoln news’

Lincoln: Code Blue

Is there a doctor in the house? Enter Mark LaNeve.

by on Apr.11, 2013

Lincoln's marketing mishaps - and production delays -- have left the brand in even worse shape than skeptics had anticipated.

The reintroduction of the Lincoln Motor Company via the new MKZ model is now officially comatose. A code blue alert has brought in an auto marketing turnaround specialist, the 54-year-old Mark LeNeve, to assume command of Lincoln’s almost new “luxury-oriented boutique agency” and continue as COO of Team Detroit, the Ford brand’s ad agency.

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The former Academic All-American linebacker at the University of Virginia is faced with a helluva marketing mess. The factory quality issues contributing to this situation are not unique to the introduction of a new model but the marketing blunders, gaffes, mistakes and eff-ups are unprecedented.  Unless one has a memory long enough to reach back to the legendary Edsel debacle.

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Lincoln Claims MKZ Production Finally Up to Normal

Supply crisis short-circuited critical sedan’s launch.

by on Mar.25, 2013

The new Lincoln MKZ should reach normal levels of inventory in the coming weeks.

It was billed as the most important product new product roll-out in decades for Lincoln, the 2013 MKZ expected to anchor a wave of new products designed to put the long-suffering domestic luxury brand back on the map.

But things didn’t go right almost for the start for the new sedan, parent Ford Motor Co. putting the brakes on production in a bid to head off troubling signs of potential quality problems. The result was a crash-and-burn that instead of kick-starting Lincoln sales saw them fall to a 32-year low.

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But the maker finally appears to be back on track, a senior official has advised TheDetroitBureau.com, with production now on a fast increase that should soon see plenty of 2013 Lincoln MKZ sedans in dealer showrooms.

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Cadillac Aims to Fill “Limo Gap” Left by Lincoln

Maker gets big endorsement with order for XTS Livery Package.

by on Feb.19, 2013

The Cadillac XTS takes aim at the livery market with a custom limo package.

Lincoln left a rather large hole in the livery market last year when it finally abandoned the long-lived Town Car. And while the Ford Motor Co. luxury brand has been trying to woo limo customers back with its MKT crossover, demand has so far been tepid, at best.

That’s left a “limo gap” that cross-town rival Cadillac believes it can fill with its new-for-2013 XTS sedan. And Caddy’s new flagship has gotten a boost from Carey International, the world’s largest limousine company, which has put in an initial order for 150 of the sedans equipped with a new Livery Package that includes such niceties as rear heated seats, window shades and a charger for smartphones and tablet computers.

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“We are bringing a new formula to the livery customer. Every experience in a Cadillac, front seat or rear seat, meets a higher standard for luxury, performance and technology,” says Don Butler, U.S. marketing director for the General Motors brand.

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Cadillac Soars, Lincoln Sags

January sales tell two very different tales.

by on Feb.04, 2013

A Cadillac ATS shown during filming of the sports sedan's debut ad campaign.

It was, to mangle Charles Dickens, the best of times and the worst of times for the two domestic luxury makers last month.

For Cadillac, January brought a sign of vindication suggesting that, after a slow start for the 2013 model-year, critical new products like the compact ATS sedan are finally building the sales momentum needed to help restore General Motors’ flagship brand to its former luster.

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For Lincoln, however, January delivered an unexpected setback, sales plunging by 73%, year-over-year, despite parent Ford Motor Co.’s strong aspirations for the luxury brand’s new MKZ sedan.

While Lincoln’s numbers plunged 18%, to their lowest level since the Reagan era, Cadillac posted its best performance at the retail level in 23 years, demand overall surging by 47%.

The new Lincoln MKZ reached showrooms late in 2012 and production has only slowly been ramping up.

“When you look inside the numbers, we’re even more encouraged to see our products building momentum, drawing new luxury consumers and expanding our brand,” said Chase Hawkins, vice president of sales for Cadillac.

The executive pointed to two key products for building brand momentum, the SRX crossover-utility vehicle and the new ATS sedan. Roughly the size of a BMW 3-Series, Caddy’s new 4-door has been winning wide praise since its launch last year, most notably being named last month the North American Car of the Year by a panel of 49 U.S. and Canadian journalists.

To industry analysts, one of the most significant measures of Cadillac’s rebound is the fact that it is rapidly gaining converts in the retail market, rather than by pumping cars into fleets, as it had done in the past. A full 94% of the brand’s sales were racked up at retail showrooms last month.

Of course, January alone won’t guarantee that Cadillac – which long billed itself the “standard of the world” – has truly recovered.  The maker has, in fact, been promoting its “renaissance” for more than a decade, ever since it introduced the dramatic “Art & Science” design language with the launch of its original CTS sedan.

But after some early signs of success, the promised revival faltered as consumers turned their backs on other edgy designs, such as the bigger STS sedan and the XLR sports car.

The arrival of the ATS and the XTS, the latter also new for 2013, appear to be putting the brand back on track, but analysts caution Cadillac will need to continue building momentum month after month.

And it will face another big test when it reveals the third-generation CTS sedan later this year. The first versions were so-called “tweener” cars, according to analyst Jim Hall, of 2953 Analytics, in Detroit, falling somewhere between the BMW 3-Series and 5-Series models.  With the ATS directly taking aim at the smaller of the Bavarian models, the 2014 CTS will move up in size – and price.

Cadillac has even more ambitious product plans in the works, including a replacement for the massive Escalade sport-utility vehicle. And it has hinted at product development programs underway that could result in a variety of other much-needed offerings, including a compact crossover, a convertible and other models.

For its part, Lincoln also is looking to broaden its appeal with a newer, more modern design language that will be shared across an expanding line-up of products. It has announced plans to introduce four new models by 2014 while Ford CEO Alan Mulally recently confirmed in a DetroitBureau.com interview that even more vehicles are now under development for the rest of the decade – including Lincoln’s first rear-drive passenger car since the aging Town Car was pulled from production.

The MKZ is the first step in Lincoln’s revitalization. But despite generally positive reviews, and what Lincoln officials had claimed to be record advance orders, January did not deliver a strong launch.

The entire brand’s line-up generated just 4,191 sales – less than the total for the Ford division’s Fiesta – and the lowest monthly tally since July 1981.

Despite that weak performance, company officials put as positive a spin on the results as possible.  A key reason for the slow take-off, they stressed, was not a lack of demand.  If anything, there are more customers waiting in line than for any product in Lincoln history, asserted Ken Czubay, Ford’s vice president of sales, marketing and service.

But in light of the problems the parent company had with the debut of the Ford Fusion – which shares the same underlying platform with the Lincoln MKZ – it’s perhaps no surprise the maker is putting the luxury sedan through a rigid inspection process that has sharply reduced production rates.

“We are going over them as we have never gone over vehicles before,” said Czubay, during a conference call discussing Ford’s January sales. “As we re-launched Lincoln … we know the quality finish of all of our competitors,” and wanted to ensure Lincoln would match the best it will face off against.

Despite the short supply, Lincoln went ahead with plans to advertise the new model – and to emphasize the brand’s transformation – on the Super Bowl, perhaps the highest-profile venue an automaker can participate in all year.

Lincoln took some flak when it previewed its Super Bowl campaign on Youtube, Mark Simon, the chief creative officer at Detroit’s Campbell Ewald – an ad agency that, until recently had long represented Chevrolet – offered a put-down on Twitter. The spot, chided Simon, “doesn’t change my opinion about the brand.”

Whether potential luxury buyers will agree remains to be seen, but it’s clear that Lincoln, like its cross-town rival, Cadillac, will have to change plenty of minds as it struggles to regain its former glory. And that will be all the more difficult considering the solid gains by rivals ranging from Porsche – which set a new sales record in January – to Lexus, Mercedes-Benz and BMW.

Both U.S. luxury marques have slipped well behind the imports and face the fight of their corporate lives to win back buyers. Ford Cadillac, January showed signs that this just might be possible. For Lincoln, the New Year is off to a worrisome start.

Lincoln Launches into Compact Luxury CUV Segment with New MKC

Detroit maker hopes to get ahead of the curve in rapidly growing segment.

by on Jan.13, 2013

A concept for now, but expect to see the Lincoln MKC compact luxury crossover return in production form.

Once one of the leaders of the U.S. luxury market, Lincoln has been little more than an afterthought in recent years — but the Ford brand is hoping to regain its former glory with an aggressive product program and, with this week’s introduction of the new MKC, it is looking to get ahead of the curve, rather than lag behind.

While the compact crossover making its debut at the North American International Auto Show is officially described as a concept fans of the Lincoln MKC prototype won’t have to wait long to see a production version enter the line-up, one of four new models the maker has promised to introduce by 2014 – with an array of additional offerings to follow in the years beyond.

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The Lincoln MKC targets one of the market’s fastest-growing segments. Sales of compact crossovers have grown 200% over the past five years in the U.S. market, and 60% in just 2012, noted Matt VanDyke, Lincoln’s new marketing chief.  And where they account for about 11% of the overall American market they’ve surged to 25% of the luxury segment.

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Honda, Lincoln to Unveil Downsized Crossovers at Detroit Auto Show

Compact CUVs among the market’s fastest-growing niches.

by on Dec.11, 2012

Honda's Urban SUV Concept will reappear after a new assembly plant opens in Mexico.

Honda plans to unveil the Urban SUV Concept at next month’s Detroit Auto Show, a crossover that will be based on the Japanese maker’s subcompact Fit model.The North American International Auto Show, as it’s formally known, will be awash with downsized crossover-utility vehicles – including the long-rumored Lincoln MKC which will share some of its basic underpinnings with the small Ford Escape, albeit trimmed out for the luxury market.

Small cars, in general, are rapidly gaining ground as fuel prices nudge ever upward. According to Ford Chief Operating Officer Mark Fields, B- and C- segment models have jumped from 13% of the overall U.S. market to 20% since 2005. And the trend is expected to continue at an even faster pace.

 

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Nowhere is that expected to be more apparent than in the compact and subcompact crossover niches. Manufacturers are rapidly adding ever-smaller crossovers such as the Buick Encore and BMW X1, both in mainstream and upscale market segments.

Honda is offering little detail other than to describe the Urban SUV as “a global concept model combining a sporty and dynamic SUV profile with a spacious, functional interior.”

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Lincoln Asks Public to Help Write its 1st-Ever Super Bowl Ad

Comedian Jimmy Fallon will reach out to “Twitter-sphere."

by on Dec.04, 2012

Late Night host Jimmy Fallon will Tweet for Lincoln - and then help write its 1st-ever Super Bowl ad.

As it prepares to launch its first-ever ad on the much-watched Super Bowl, Lincoln will turn to comedian Jimmy Fallon and the “Twitter-sphere” for help, according to the Ford Motor Co. subsidiary’s new marketing chief.

On Wednesday, Fallon will send out a 140-character blurb asking his fans for their ideas on what Lincoln should say during its debut commercial. The automaker plans to pull together some of the best ideas and turn them into a cohesive spot that it hopes will garner enough attention to stand out during a broadcast event watched as much for its advertising as for the game itself.

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“We’re open to new things,” said Matt VanDyke, global director of marketing, sales and service for the long-struggling luxury brand, during an interview with TheDetroitBureau.com.

Indeed, there are a lot of new things happening at the Ford subsidiary.

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Lincoln Working Up Rear-Drive Options

Wave of additional models could follow if MKZ clicks.

by on Dec.03, 2012

A Lincoln video on Youtube hints at the future with a quick snippet of a Mustang hinting at a RWD offering to come.

While Ford Motor Co. officials want to shine the spotlight on their near-term plans for a Lincoln renaissance, they are already working up some aggressive product programs that would include the addition of one or more rear-wheel-drive models to the luxury brand’s line-up.

The strategy would continue to see Lincoln share most of its underlying platforms with the mainstream Ford brand, however, including the next-generation Mustang.

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“Rear-wheel-drive is definitely in the works,” one of Ford’s top executives confirmed in a background conversation with TheDetroitBureau.com.

That executive downplayed rumors that Ford might look to partner with another luxury brand on one or more future products, however.

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Forward Into the Past for Newly Renamed Lincoln Motor Co.

Old name for a newly updated brand.

by on Dec.03, 2012

Lincoln launches its name change -- and the new MKZ -- with a new multimedia campaign.

What difference does a name make? No, that’s not the beginning of an essay on Shakespeare, though Ford is hoping a new name for its long-struggling Lincoln brand will make it smell as sweet as a rose.

The Detroit luxury marque is taking a step forward into the past by reviving the name it first had back in 1922, the Lincoln Motor Co.  Ford officials are hoping that the subtle change – which it plans to heavily promote as part of a new multimedia ad campaign – will help signal the broader changes coming at Lincoln, starting with the launch of the new MKZ sedan.

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“Befitting this new chapter in the life of Lincoln we are making a complete new start in every aspect of consumer communication to emotionally welcome our new target customer into our brand,” said Matt VanDyke, Director of Global Lincoln Brand.

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Despite Problems, Ford Expanding Commitment as Sync Celebrates Fifth Anniversary

Live operator assist will be included with new Lincolns.

by on Nov.09, 2012

New Lincoln models, such as the 2013 MKZ, will get an expanded suite of Sync Services, including live operator support, free for three years.

Despite some persistent carping about the system’s effectiveness and ease of use, Ford Motor Co. and Microsoft are celebrating the fifth anniversary of the partnership which spawned the groundbreaking Sync voice-activated infotainment system.

With over 5 million Ford vehicles in the market using the technology – but with complaints leading to recent declines in quality and customer satisfaction surveys – Ford says it will stick with Sync and related systems like MyFordTouch, but also find ways to improve the usability of those technologies.

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It will also offer more features, Ford announcing that it will now offer three years of Sync Services — the upgraded version that provides live operator assist – on all 2013 Lincoln models. That notably includes the all-new Lincoln MKZ.

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