Hoping to create a distinctive identity for itself, Ford’s Lincoln Motor Co. is launching a series of pilot programs designed to emphasize the brand’s “quiet luxury” motto.
That includes both a new home sales and delivery process, as well as a chauffeur service that lets a Lincoln owner order up a driver via the marque’s smartphone app. Debuting in Miami, the new service provides a driver who can run errands or chauffeur owners who might otherwise have to call up a taxi or Uber ride.
The service “allows people to be picked up in their own Lincoln vehicle, rather than one they’re not familiar with,” said Andrew Frick, the brand’s director of sales and service. Owners also can request a specific driver if that person is available, he noted.