The best way to explain Sync and MyFordTouch is to compare it to another vehicle. The week before we drove a Ford Edge with the updated MyFordTouch, we drove an expensive luxury car from another manufacturer. With that car, just syncing a phone with Bluetooth was a difficult project – requiring a visit to the owner’s manual – mostly because of the voice recognition system’s limited voice command capabilities.
Last fall, Ford addressed issues with its MyFordTouch system, offering a software upgrade to all owners.
At a series of clinics, customers told Ford engineers and designers that they wanted better voice recognition, simpler graphics, bigger “buttons” and more instructions from the system on its use.
Did the changes work? We take a look at the latest version of MyFordTouch, along with the second in Ford’s line EcoBoost engines.