Ami Gadhia, the Policy Counsel for Consumers Union, vowed to make changes in the way the respected organization handles safety matters in prepared testimony today in front of a hearing by the House Subcommittee on Commerce, Trade, and Consumer Protection.
Consumer Reports’ self-proclaimed role is to evaluate product performance and provide detailed ratings and reliability information to help car buyers choose the best vehicle.
However, the organization has a history of favoring Toyota, so much so that until recently it automatically gave all new Toyota products recommended buy ratings before reliability data were available – something it did not do with vehicles from other makers.
The non-profit publisher of Consumer Reports said it did not identify sudden acceleration issues in Toyotas or in any other vehicles because it did not encounter any issues with either floor-mat entrapment or a sticking accelerator pedal in any of the vehicles CU tested.
“These episodes are too rare to show up in our standard testing. And they did not surface as an issue in our annual reliability survey. Had we noticed a problem in our testing, we would have contacted the company immediately, as we did when we experienced a perceived brake failure in our Ford Fusion Hybrid,” said Gadhia. (more…)