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Dealers Keep New Car Prices Down, NADA Chair Says

Carlson says regulations, recalls add $600 to vehicle prices.

by on Oct.06, 2016

NADA Chairman Jeff Carlson told the Automotive Press Association in Detroit that federal regulation amounts to a $600 tax on a new car.

Federal regulation of everything from financing and fuel-economy to the handling of recalls amount to the equivalent of a tax on consumers, Jeff Carlson, chairman of the National Automobile Dealers Association, said during an appearance in Detroit.

Carlson is president of Glenwood Springs Ford and Glenwood Springs Subaru in Glenwood Springs, Colorado, and Summit Ford in Silverthorne, Colorado, said rules set down by the federal Consumer Financing Protection Bureau, one of the NADA’s top target, added up to $600 to the price of a new vehicle.

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“Washington doesn’t always understand the unintended consequences of their actions,” Carlson said during a meeting of the Automotive Press Association in Detroit. (more…)

Toyota Dealers Upgrading during Sales Slump

Will new, expensive buildings lead to higher satisfaction?

by on Oct.29, 2009

About one-third of Toyota's 1200 dealers have upgraded facilities.

About one-third of Toyota's 1200 dealers have upgraded facilities.

As other automakers reel under the pressure under the pressure of the recession, Toyota’s U.S. dealers are sinking more money into their showrooms and service bays.

As many buyers know since they provide the input, Toyota’s customer satisfaction ratings have never measured up to the company’s ratings for quality, reliability and durability. Critics and industry observers have suggested for a long time that the company’s customer handling skills need improvement.
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