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Archive for the ‘Quality and Reliability’ Category

Honda Recalls 106K Ridgeline Trucks

Faulty fuel lines may crack and cause a fire.

by on Feb.20, 2019

Honda recalled more than 106,000 Ridgelines due to a fuel pump problem.

Owners of dirty Honda Ridgelines are being told to not wash their trucks as part of a recall of more than 100,000 2017-2019 model year trucks.

The National Highway Traffic Safety Administration issued a recall for 106,683 of the vehicles because they could catch fire after being washed. The acid from car wash soaps could cause the line in the fuel pump feed to crack.

Recall News!

If fuel leaks from the line, that significantly increases the odds the truck will catch fire. The problem was uncovered in January, but the recall won’t begin until March 7. (more…)

Ford Recalling 1.48M F-150 Pickups Due to Transmission Issue

Sometimes the transmission will downshift to first gear unexpectedly.

by on Feb.13, 2019

Ford is recalling 1.48 million F-150 trucks from model years 2011–13 due to a transmission downshift problem.

Ford Motor Co is recalling 1.48 million F-150 pickup trucks because of a transmission issue that could, in certain circumstances, lead to a crash.

The company said that select 2011–13 model year trucks with six-speed automatic transmissions could downshift into first gear without warning. This downshift could cause the axle to lock up, causing the truck to skid and the driver to lose control.

Breaking News!

As of now, there have been five accidents and one injury – whiplash – reported tied to the problem. The recall covers 1.26 million trucks in the U.S. The rest are in Canada. Affected 2011-13 F-150 vehicles were built at Dearborn Assembly Plant, April 28, 2010 to Oct. 28, 2013, and Kansas City Assembly Plant, May 18, 2010 to Nov. 18, 2013. (more…)

Toyota, Lexus May Still Rule, But Japanese No Longer Dominate Vehicle Reliability

Chevy delivers a surprise in J.D. Power 2019 Vehicle Dependability Study.

by on Feb.13, 2019

The Prius is one of the vehicles that helped Toyota lead the latest J.D. Power Vehicle Dependability Study.

Toyota and its luxury arm Lexus captured the top spots among mainstream and premium brands in the latest J.D. Power Vehicle Dependability Study, but the 2019 VDS also delivered more than a few surprises when it comes to how three-year-old vehicles are holding up.

The study placed Lexus at the top of the charts, followed by Porsche and then Toyota, but Chevrolet nabbed the fourth spot, a significant turnaround for a brand struggling to convince potential buyers it has overcome the quality and reliability issues of the past.

News Now!

The new Power VDS shows that Japanese automakers no longer have a lock on vehicle dependability. Tellingly, only Toyota and Lexus landed in the top 10 this year, while the list also included two American brands, four from Germany and both of the South Korean carmakers operating in the U.S.: Hyundai and Kia. (more…)

Subaru Resumes Auto Production After Part Problem

Issue now resolved, company is back at full speed.

by on Jan.28, 2019

Subaru restarted production at its two factories in Gunma, Japan, after resolving a part defect issue.

Subaru resumed production at two plants in Japan after they were shut down for nearly two weeks due to a defect on a power-steering component.

The problem began in late December, according to the company, and involved the Forester, Impreza and Crosstrek models, but Subaru elected to halt production on other models assembled on the same lines. The shutdown began Jan. 16.

News You Can Trust!

The two factories in Gunma, north of Tokyo, were set to make 650,000 vehicles this year – two-thirds of Subaru’s total global output – before the shutdown. Many of those models produced on that line end up in the U.S., as it accounts for most of Subaru’s sales. (more…)

Subaru Slams on the Brakes at Japanese Plant

Potential part defect causes halt; U.S. plant not affected.

by on Jan.23, 2019

Subaru halted production at its plant in Japan several days ago due to a potentially faulty component. Its U.S. plant is unaffected at this point.

Subaru slammed on the brakes on production at its plant in Japan, which accounts for 60% of its global production, due to a potential defect in a power-steering component.

The Japanese automaker hopes to restart production by Jan. 28, after it determines the cause of the problem. The company put a halt to production the night of Jan 16 after the problem was discovered, according to the Asahi newspaper.

Global News!

For now, only the Forester, Impreza and XV (a Japan-only vehicle) appear to be affected, but the company is reviewing its processes to make certain since its other vehicles are also built on the same production line. (more…)

Ford Recalls 874K Pickups Due to Fire Problem

No accidents or injuries reported resulting from issue.

by on Dec.21, 2018

Ford is recalling nearly 875,000 trucks in the U.S. and Canada for a potential fire hazard.

Ford announced a recall of 874,000 pickup trucks in North America with engine block heaters that can, under certain circumstances, catch fire.

The Dearborn, Michigan-based automaker said it is unaware of any reported accidents or injuries that have occurred as a result of the problem.

Recall News!

According to the automaker, water and contaminants may get into the block heater cable’s splice connector, causing corrosion and other damage.  (more…)

Chevy Rolls Out New Silverado HD

Third new Silverado in 18 months.

by on Dec.04, 2018

The 2020 Chevy Silverado HD borrow plenty of exterior styling cues from the Silverado 1500, but enhances them for a tougher look.

Chevrolet continues to expand pickup buyer options with the debut of the all-new, 2020 Silverado HD, the third version of the bowtie brand’s truck to launch during the last 18 months.

The big trucks shares many of the now-familiar design cues first seen on the light-duty Silverado 1500, but adopts a more rugged look, with a massive front grille that presents an imposing presence, especially when viewed in one’s rearview mirror.

Product News!

“We know the needs and priorities of heavy-duty customers are different than those of either light-duty or medium-duty customers,” said Jaclyn McQuaid, the Silverado HD’s chief engineer. (more…)

Volvo’s Care Subscription Program Key to Growth Plans

VCNA chief acknowledges reliability concerns but says problems, warranty costs, are tumbling.

by on Nov.08, 2018

Volvo Cars North America CEO Anders Gustafsson with images of some of the first workers at the automaker's new Charleston plant.

U.S. new vehicle sales are on course to post their second consecutive decline as 2018 draws to a close, but you’d have a hard time telling that if you were just looking at Volvo’s numbers.

The Swedish automaker has posted a 27% jump in demand through the end of October and, with more products ready to land in U.S. showrooms, Volvo Cars USA CEO Anders Gustafsson said Thursday he is optimistic the company can keep its momentum growing.

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Brand News!

Several factors could give meaning to his forecast, including not just the launch of the new Volvo S60, but the start of production at the Chinese-owned automaker’s first U.S. assembly plant in Charleston, South Carolina. Then there’s Care by Volvo, the subscription program the carmaker launched late last year.

(more…)

Subaru, Toyota Recalling 165,000 Cars Due to Engine Stalling

A valve spring is root of the problem.

by on Nov.02, 2018

The 2012 Subaru Impreza is part of a recall of 165,000 cars in the U.S. due to a problem that could cause the engine to stall.

Subaru and Toyota partnered up to build engines and now they are partnering on a recall of about 165,000 U.S. vehicles to resolve an issue causing those engines to potentially stall.

The action covers about 140,000 Subaru vehicles in the U.S. and about 25,000 of Toyota’s now-defunct Scion brand vehicles.

Global News!

“There is a very small possibility of a valve spring fracture in a very small number of affected vehicles, which could lead to engine noise, malfunction or, in a worst-case scenario, an engine stall,” Subaru said in a statement. (more…)

Consumer Reports: Domestic Vehicle Reliability Slipping

Domestic brands struggled in this year's survey.

by on Oct.25, 2018

Toyota and its luxury sibling topped this year's Consumer Reports reliability survey of 29 brands.

Toyota and Lexus came out on top in Consumer Reports annual reliability survey thanks in large part to a cautious approach to adapting to new technology.

However, the Toyota Tundra, the automaker’s entry into the full-size truck segment, slipped off Consumer Reports list of recommended vehicles, Jake Fisher, Consumer Reports director of automotive testing, disclosed during a meeting of Detroit’s Automotive Press Association.

News You Can Trust!

Fisher said overall it was a difficult year for domestic brands as Buick, Chevrolet, Cadillac and Chrysler were among the brands that dropped in the Consumer Report’s new car reliability survey. Honda, which performed well in earlier years, also has slipped, he said.  (more…)